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Crynodeb o'r swydd

Prif leoliad
Medicine
Gradd
Band 3
Contract
Parhaol: 339-MD9117-LGG
Oriau
  • Rhan-amser
  • Rhannu swydd
22.4 awr yr wythnos (Shift cover required Monday - Friday 7am - 7pm)
Cyfeirnod y swydd
339-MD4215-BAL
Cyflogwr
North Bristol NHS Trust
Math o gyflogwr
NHS
Gwefan
Southmead Hospital, North Bristol NHS Trust
Tref
Bristol
Cyflog
£24,937 - £26,598 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
04/09/2025 08:00

Teitl cyflogwr

North Bristol NHS Trust logo

Patient Flow Co-Ordinator

Band 3

 

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Trosolwg o'r swydd

A new, exciting opportunity is available working in the Acute Medical Unit at Southmead Hospital.  We are looking for an enthusiastic, confident, reliable and competent individual who wishes to work in a very busy, yet rewarding role based in the centre of our Acute Medical Unit. 

The successful candidate will work collaboratively with the Nurse in charge and Consultant in charge of the Acute Medical Unit to facilitate the smooth operational running of the department, interfacing with the site team, Divisions, Trust wide and external NHS teams to achieve this.

 

Prif ddyletswyddau'r swydd

The Patient Flow Co-ordinator will be responsible for collating and organising all data pertinent to the operational running of the department inclusive of ensuring the accurate and timely provision of information to be shared internally and externally and therefore informing decision making.

The successful candidate will have previously developed IT skills inc. proficiency in Word, Excel, and excellent communication skills and will be familiar with the operational demands and performance metrics that the Acute Medical Unit report against. 

Gweithio i'n sefydliad

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

JOB SUMMARY

The post holder will provide a comprehensive, high quality and professional administration service to support the Acute Medical Unit. 

The successful candidate will have a key role in chasing up the management of patients against the 4 hour target within the Emergency Zone and will act as a point of contact for the team providing diplomacy and tact when necessary, assisting in alleviating the daily demands placed on the team. These will include managing calls from the wards and visitors, logging departmental data and playing a key role in capturing actions when the hospital is in a high state of escalation.

They will assist in the operational escalation process by providing administrative support in emergency zone huddles, noting actions and providing the necessary site information. 

Manyleb y person

Education/Training/Qualifications

Meini prawf hanfodol
  • GCSE level or equivalent experience

Work Experience

Meini prawf hanfodol
  • IT Systems – PAS, ICE, FLOW ®, Lorenzo
  • Microsoft Excel, Word & Information Databases
  • Working with multi-disciplinary teams
  • Working in a busy and demanding environment

Knowledge/Skills/Abilities

Meini prawf hanfodol
  • Excellent Microsoft Excel & Word skills
  • Able to interpret and develop Excel databases
  • Excellent numeracy skills
  • Excellent time management skills
  • Conflict resolution & Problem solving
  • Good verbal and written communication skills
Meini prawf dymunol
  • Minute Taking skills / Short Hand

Personal Qualities/Special Circumstances

Meini prawf hanfodol
  • A ‘can-do’ and proactive attitude
  • Resilient
  • Able to apply tack and diplomacy in the working environment
  • Able to work against tight timescales under pressure.

Other

Meini prawf hanfodol
  • Able to work flexibly across days and potentially into late evenings.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerBECHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Chiara Brino
Teitl y swydd
Ward manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0117 41 44547
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg