Job summary
Employer heading
Medical Secretary
Band 3
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Job overview
Medical Secretary - Band 3
We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurophysiology Department at Southmead Hospital.
Main duties of the job
The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being a busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Previous secretarial/administrative experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
Working for our organisation
This role is to support our Neurophysiology team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support. You will liaise with all staff within the NMSK department to ensure the smooth running of the service
working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.
Detailed job description and main responsibilities
*Responsible for processing clinic letters/reports general correspondence, and other tasks required by the department
*Receive, sort and prioritise daily correspondence.
*Monitor waiting lists proactively .
*Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
*Photocopying/filing and other administrative duties to ensure the efficient running of the office.
*Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
*Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
*Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
*To provide secretarial cover and undertake general office duties as necessary within the department.
*To effectively deal with incoming mail for clinicians.
*Such other reasonable duties, appropriate to a Band 3.
Person specification
Experience
Essential criteria
- Previous secretarial/administrative experience
Desirable criteria
- Previous NHS administrative experience
qualification
Essential criteria
- Excellent IT Skills
Skills and knowledge
Essential criteria
- Enjoy team working
Documents to download
Further details / informal visits contact
- Name
- Peter Walsh
- Job title
- Clinical Neurophysiology Service MAnager
- Email address
- [email protected]
- Telephone number
- 0117 4141052
- Additional information
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