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Trosolwg o'r swydd

The Acute Provider Collaborative (APC) is one of three Provider Collaboratives in BNSSG ICB. The post is hosted by University Hospitals Bristol and Weston NHS Foundation Trust but the Acute Provider Collaborative Team work across both Acute Trusts in Bristol.

The purpose of the APC is to use our collective experiences, expertise, and resources to work together to ensure that we provide the best care for patients, support and development for our staff and that we are active partners to the wider community.

The Project Support Officer will support the APC Team to ensure that the portfolio of tasks/projects are planned, organised and delivered effectively. This will include supporting the development, monitoring and evaluation of the tasks/projects by providing high quality administrative and organisational support.

The postholder will be required to work flexibly between University Hospitals Bristol and Weston Trust, North Bristol Trust (Southmead), and from home. 

A more detailed list of main duties and responsibilities is included below:

Prif ddyletswyddau'r swydd

Communication:

• To act as a point of contact for queries from clinical and non-clinical staff in relation to the Acute Provider Collaborative Programme. 
• To liaise via telephone and email with other clinical/clerical teams to action urgent diary appointments, meetings or workshops where necessary and ensure that all relevant departments are notified accordingly, and diaries updated to reflect appointments.
• To be able to communicate effectively when dealing with difficult situations/conversations.
•  Returning calls and emails promptly and keeping callers updated with information in an effective and efficient way.
• Escalate queries, capacity problems and general issues to the role’s line manager or relevant team members as appropriate

Administration:

• To extract data and assist in the production of qualitative and quantitative reports.
•  Monitor and update programme documents for the Clinical and Corporate programmes of work, including adding of actions and supporting the team in monitoring for their completion.
•  To assist in organising the monthly Highlight Report and information required for the Quarterly reports.
• To collate meeting notes and presentations that are used in meetings and workshops and store appropriately.
• To assist in the development and dissemination of regular comms products.

Gweithio i'n sefydliad

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.