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Trosolwg o'r swydd

An exciting opportunity has arisen at UHBW, who are looking to recruit a full time Band 8b Business Operations Manager to the Adult Audiology service based at St Michael's Hospital. 

We are looking for a motivated, innovative and compassionate Business Operations Manager for our Adult Audiology service, to provide leadership and operational management for our teams based at sites across UHBW and North Bristol Trust. This non-clinical role is an exciting opportunity with defined responsibility for performance, demand and capacity planning, budget management, capital projects, contracts and Service Level Agreement (SLA) management and cost improvement.

The Audiology service comprises of a diverse team of 64 members of staff, including Clinical Scientists, Healthcare Scientists and Hearing Therapists, supported by an Admin and Clerical team. Audiology provides the following services for the adult population of BNSSG: hearing aid services, tinnitus rehabilitation, diagnostic audio vestibular testing, vestibular rehabilitation, and hearing therapy.

In addition to being part of Adult Audiology, the post-holder will be a key member of the Diagnostics and Therapies Divisional Management Team, who will provide the support and development for the successful candidate to flourish. 

We are looking for the successful potholder to be a regular visible presence at our key sites in Bristol (St Michael's Hospital and Southmead Hospital) and Weston (Weston General Hospital) with travel to our satellite sites as required. We are committed to flexible working and would welcome conversations around how we can support working arrangements that work for both the post-holder and the department including options for some home or remote working.

Prif ddyletswyddau'r swydd

To work with the Clinical Manager for Audiology to lead the Adult Audiology Services across BNSSG.  To ensure the delivery of high quality, clinically effective, patient focussed Audiology services and the achievement of access (diagnostic waiting time and referral to treatment), activity, financial and quality targets. The post holder will provide strategic leadership and direction to the service. The post holder will lead and take responsibility in the following areas: 

• Lead on co-ordinating and monitoring the demand and capacity of the Adult Audiology service, managing workflows and staffing levels to maximise quality and efficiency of the service. 
• Operational leadership responsibilities ensuring a fit for purpose, competent, engaged and motivated workforce, monitoring service performance to ensure targets are met 
• Ensure the services are delivered within a balanced budget, demonstrating strong financial performance management including CIP (Cost Improvement Programme) delivery.
• Oversee the contract management for Service, including maintenance and equipment contracts, to ensure the smooth running of the service and ongoing efficient use of resources.  
• Responsibility for developing and maintaining effective relationships across all Divisions, contributing to the smooth delivery patient care pathways within the Trust as well as contributing to patient pathways delivery and development across the Integrated Care System (ICS) 

Gweithio i'n sefydliad

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.