Job overview

This is an opportunity for an enthusiastic and hardworking individual to join the Dermatology Department at UHBW. The successful candidate will work alongside the Fast Track Team and Cancer MDT Coordinators, playing a key role in tracking patients with suspected cancer from the point of referral to ensure they are seen in a timely manner.

The role requires strong communication skills, as it involves regular interaction with various departments across the Trust. You will also provide essential support to both the Fast Track Team and Cancer MDT Coordinators.

This position is well-suited to candidates who are able to manage conflicting demands and respond to incoming queries in a positive, professional manner. The ability to stay organised and maintain focus in a fast-paced environment is essential.

The post holder will be expected to split their week working both in the office and from home.

Previous applicants need not apply.

Main duties of the job

• Responsible for ensuring patients on a 62 days pathway (62 day standard, screening and upgrade) reach the Faster Diagnosis Standard by day 28.
• To act as a point of contact (in phone and in person) in communications with patients, relatives and GPs and other external hospital staff / tertiary referrers.
• To provide support to the Fast Track Office who manage all 2WW Referrals.
•  Record accurate data on the Cancer Database (Somerset Cancer Registry)
• To liaise with the relevant outpatient department ensuring that patients first outpatient appointments or straight to test appointment is booked within 2WW target.
• Manage areas of the Cancer Patient Tracking Lists (PTL) ensuring all parts of pathways of care are delivered in a timely manner, for example arranging diagnostic or treatment procedures to be expedited when booked outside of treatment date.
• Ensuring any capacity issues are escalated to the Deputy Performance & Operations Manager, Cancer Services via the weekly PTL checks.  Where necessary issues should be escalated immediately without waiting until the meeting.
• To support Cancer MDT Coordinators, ensuring smooth administration of patients along their care pathway. To provide administrative assistance as required during periods of annual leave.
• Assisting with the smooth running of the Cancer Services team by working as a member of a team, providing cross-cover when necessary and offering assistance to other team members as required.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.