Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Senior Healthcare Support Worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Day and night shifts. Occasional short shifts - early and late.)
Job ref
387-SPS4594-JJ
Employer
University Hospitals Bristol and Weston NHS Foundation Trust
Employer type
NHS
Site
Bristol Heart Institute
Town
Bristol
Salary
£24,937 - £26,598 pa
Salary period
Yearly
Closing
06/08/2025 23:59

Employer heading

University Hospitals Bristol and Weston NHS Foundation Trust logo

Senior Healthcare Support Worker

Band 3

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

Job overview

Coronary Care Unit (CCU) is based at the Bristol Heart Institute. It is an 11-bedded unit caring for critically unwell patients with a variety of cardiac issues.

CCU is a Diamond awarded ward and an exemplar place to work with numerous experienced members of staff who will support you.

Working as a Senior Health Care Support Worker (SHCSW) at University Hospital Bristol and Weston is an immensely rewarding job. A job in which your care can make makes a real difference to patients’ lives.  We are looking for enthusiastic, compassionate, and hard-working individuals that also believe in our Trust Values: Supportive, Respectful, Innovative & Collaborative.

Previous experience is essential. 

Please look at the job description for further details.

We require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays

Main duties of the job

Working as a Senior HCSW on the Coronary Care Unit (CCU) you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a registered Nurse to provide essential nursing care. You will be helping your patients (both male and female) with daily living tasks, including such washing and going to the toilet (hygiene & continence) or helping with their meals (nutrition).

Helping with mobility needs and providing pressure area care.

Providing emotional support to patients and their families.

Providing one to one observation for patients who present a high risk due to clinical condition.

Ensuring that the ward environment is clean and safe preventing infection and falls.

As a Senior HCSW you will also be taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition to the registered nurse. Some clinical areas may require you to be proficient in additional clinical skills such as ECGs, venepuncture, simple dressings as required by the ward area

When competent you will be training and supporting new and junior team members, including student nurses.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

If you meet the essential criteria, your application will be shortlisted and you will be invited to a face-to-face interview.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Skills and Abilities

Essential criteria
  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Knowledge and Experience

Essential criteria
  • Experience of providing care in a healthcare or social setting
  • Be able to work as a member of a team
  • Experience of time management and prioritising work
Desirable criteria
  • Previous experience in acute cardiology as a SHCSW

Qualifications and Training

Essential criteria
  • One of the following; Level 3 (SCQF – 6): - City and Guilds 3  NVQ 3  BTEC National Diploma  Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math’s, or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)  Equivalent experience

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Renan Almazora
Job title
Charge Nurse
Email address
[email protected]
Apply online nowAlert me to similar vacancies