Job summary
- Main area
- Surgical
- Grade
- Band 4
- Contract
- Fixed term: 1 year (Maternity cover)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 434-SCC8016124-A
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Mandeville Wing, Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £28,392 - £31,157 per annum pro rata
- Salary period
- Yearly
- Closing
- 30/06/2026 23:59
Employer heading
Senior Booking Coordinator
Band 4
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Job overview
The Booked Admissions Team have an opportunity for an experience person seeking an Elective surgical booking position to provide maternity cover.
We are seeking candidates who are proactive, motivated, excellent communicators, methodical and have an eye for detail. Candidates should enjoy working in challenging and busy environments.
Training will be available to any applicant who shows that they have transferrable skills.
Main duties of the job
The Senior booking coordinator is an autonomous role, working as part of the wider Booked Admission team located at Stoke Mandeville. The main duties of the role include
-
Responsibility for managing the admitted waiting lists for consultants from the Urology Service.
-
Ensuring patients are booked in order of the clinical priority or by the longest waiting whilst adherring to the Trust's access policy and RTT rules.
-
Liaising with consultants, service managers for surgical specialties, Theatres and other stakeholders
- Ensuring patients have been referred to Pre-operative Assessment appropriately and that fitness has been confirmed.
- Calm and efficient communication with the patient in respect of their pathway and dates for surgery - responding promptly and using a variety of communication methods.
- Ensuring patients have been appropriately booked on to the appropriate theatre lists on to Bluespier (Theatre system) in a timely fashion
- Demonstrating hight standards of professionalism and confidentiality
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
• We are committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Education, Qualifications & Training
Essential criteria
- Good Basic Education
Desirable criteria
- GCSE or equivalent in Maths and English
- Customer Care Course or equivalent
Experience
Essential criteria
- Use of Microsoft office packages
- Good communication skills, at all levels and across a range of individuals including clinical staff and patients
- Experience of having worked to performance targets and within a service level agreement
Desirable criteria
- Experience of working in the NHS
Skills, Abilities & Knowledge
Essential criteria
- Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers
- Able to give attention to detail when scheduling of appointments to prevent breaches of waiting list targets.
- Aware of Confidentiality code of practice in relation to patients and staff
- Able to work under pressure and deal with conflict situations to an amicable conclusion.
- Flexible working attitude in order to be multi skilled in different areas of the service
- Ensure punctuality and reliability of self to ensure good relationship within team environment.
Special Circumstances
Essential criteria
- Ability to work flexible hours, as the service requires
- Ability to work across multiple sites
Documents to download
Further details / informal visits contact
- Name
- Jo Wilkins
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07929 334351
List jobs with Buckinghamshire Healthcare NHS Trust in Administrative Services or all sectors







.png)