Job summary
- Main area
- Paediatrics
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 434-SCS7368577-A
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Wycombe General Hospital
- Town
- High Wycombe
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 04/09/2025 23:59
Employer heading
Ward Clerk
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Job overview
To provide administrative, clerical and reception support to the Ward Manager and to the Paediatric Outpatients Department at Wycombe General Hospital.
Main duties of the job
As a key member of the Paediatric Outpatient team you will be responsible for providing administrative, clerical and reception duties to support the staff and service users. Ensure patients details are recorded accurately on our IT systems and deal with telephone enquiries in a professional manner. As this is a patient facing role a friendly and welcoming demeanour and calmness under pressure are essential for this role. A can-do attitude are also absolutely vital for this post as you will need to be approachable and keen to learn any new processes
on what is an important area of the hospital.
Working for our organisation
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- Good basic education
EXPERIENCE
Desirable criteria
- Previous healthcare or customer care experience
- Previous clerical experience
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
- Ability to communicate clearly in spoken English
- Ability to write legibly and clearly in English
- Ability to work without direct supervision and to use initiative appropriately.
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Samantha Lee
- Job title
- Paediatric Matron
- Email address
- [email protected]
- Telephone number
- 07944931877
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