Job overview

Bank Patient Safety Partner

Department Patient Safety 

Band 4 - £12.50 per hour

Hours: Zero, All MKUH roles will be considered for flexible working

#TeamMKUH are expanding our Bank pool for Patient Safety Partners (PSP).  A PSP is someone who works with the NHS to make care safer for patients. PSPs can contribute to the Trusts governance and management of patient safety processes. They provide a different viewpoint on patient safety not influenced by any organisational biases within the Trust, or historical systems. They can be a patient, carer, family member or anyone with an interest in providing a different lens on patient safety matters in the Trust. They cannot be an employee of the Trust, but can be NHS employees from other Trusts or areas.
Developed by NHS England, the Patient Safety Partner is an ever-evolving role to help improve patient safety. Here at Milton Keynes University Hospital (MKUH), we are excited to be widening our team of PSPs to work alongside our staff, patients, and families to influence and improve safety within our hospital. PSPs can be patients, carers, family members or other lay people.

We care We communicate We collaborate We contribute

Interview w/c 13th April 2026

Main duties of the job

•    To be actively involved in the design of safer healthcare at all levels at Milton Keynes University Hospital (MKUH). 

•    To assist in the implementation of the trust safety strategy and policies. 

•    To be a key part of the patient safety team, attend committees, and engage in projects delivered or supported by the patient safety team, patient experience team or quality improvement team. 

•    Use lived experience as a patient, relative or a member of the local community to support and advise MKUH on activities, policies and procedures that will help to improve patient safety and support the delivery of high-quality care.

•    Champion safety across the organisation prioritising the patient and family perspective. 

•    To work closely with the patient safety team as incident investigators, looking to make positive changes towards safety.

•    To promote sharing of learning following the review of local safety incidents. 

•    To raise awareness of ongoing safety work within MKUH with the support of the trust communication team. 

•    To support teaching of both the national safety syllabus and the local safety training to staff and students working within the organisation. 

•    To offer a different perspective on, and challenge, safety related issues at trust board meetings.

Working for our organisation

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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