Job summary
- Main area
- Catering
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 430-CORP25-258A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Catering - Patients (Dept)
- Town
- Milton Keynes
- Salary
- £24,465 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 12/01/2026 23:59
Employer heading
Menu Clerk
Band 2
At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.
MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).
Our benefits
We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:
- Free on-site parking including EV charging
- Complimentary refreshments
- Flexible working arrangements
- Discounted gym membership
- Salary sacrifice car scheme
- Generous annual leave, with the option to bank holiday entitlement
- Membership of the NHS Pension Scheme
- On-site nursery (charges apply)
- A wide-ranging staff health and wellbeing programme including EAP
- VIVUP products to support your mental, physical, and financial Wellbeing
Job overview
Food is Medicine
Exciting Opportunity at Milton Keynes University Hospital
Menu Clerk
An exciting opportunity has arisen to work within the catering department at Milton keynes university Hospital. You will work in a team that are passionate about providing a good Patient experience.
Serving lunchtime and evening meals on site, the role involves you working in the Catering office imputing data and collating menu choices made by the Ward food service assistants. support supervisors over mealtimes with service monitoring, ensure patient satisfaction and service levels are met.
As part of our team, you will be assisting in ensuring our patients get the important medicine that is our food. We offer over 35 different choices on our Menu, and you will collate the orders using a data system on a computer.
You will be paid enhanced rates for weekends and bank holidays.
The work is fast paced and rewarding, you will be making a difference to patient’s care and recovery. You will be provided with all the on-the-Job training needed to do the role. If you feel you can make a difference to our Patient’s lives and contribute to a happy and positive team, we want to hear from you.
Working Tuesday and Wednesday 06.30-14.30 (30-minute unpaid break) (some weekend working to cover Holidays and Leave )
We are unable to offer sponsorship for this role
Interview date: 20/01/2026
Main duties of the job
We care We communicate We collaborate We contribute
“- NHS Survey, 2024''They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
The post holder will carry out a wide range of duties in relation to the operational and running of the patient catering department. This includes coordinating patient meal orders from wards, collating them into picking lists for preparation of meals.
Taking orders for special diet requests, leasing with wards to identify food supply problems and resolving through good communication with nursing staff and catering operatives.
Working for our organisation
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Detailed job description and main responsibilities
· To receive from wards patient meal orders for both lunch and supper meals
· Prepare form meal order list from each ward meals required for each service and pass on to patient catering supervisor.
· Annalise each order to ensure correct procedures have been used by wards to ensure under and over ordering does not occur.
· Contact wards where orders appear to be incorrect and check with ward staff to ensure correct orders are delivered.
· Take late and special orders from wards and pass on to catering supervisors.
· Visit wards to observe meal services to ensure correct procedures are followed in meal service.
· Liaise with dietitians to ensure special diets are provided to patients.
· Visit patients to discuss special diet requirements.
· Liaise with other menu clerks to ensure continuity of smooth meal services.
· Be prepared to cover other menu clerk’s shifts during holidays & sickness.
· Have a can-do attitude to providing this vital service to patients
Please refer to the job description for further details.
Person specification
Qualifications and knowledge
Essential criteria
- Basic Food Hygiene Certificate
- IT Literate
Desirable criteria
- Good secondary education
Experience
Essential criteria
- Use of IT i.e. excel/word/email
Desirable criteria
- Catering Experience preferably in Hospital environment
- Customer Service Experience
Skills
Essential criteria
- Food hygiene / personal hygiene standards Knowledge
- Effective team worker
- Work well under pressure
- Flexible approach to duties and tasks
- Able to keep accurate written records
- Able to follow instruction in fast moving environment
- Able to maintain professional relationships with customers
- Smart Appearance and standards of presentation
Personal and people development
Essential criteria
- Friendly and Hardworking
- Effective communication
- Smart Personal appearance
- Good Personal Hygiene
Communication
Essential criteria
- Good verbal communication
- Good written communication
- Good Telephone manner
Specific requirements
Essential criteria
- Able to perform the duties of the post with reasonable aids and adaptations.
- Willing to cover other shifts during holidays
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Francesco Fiore
- Job title
- Catering Manager
- Email address
- [email protected]
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