Job summary
- Main area
- Haematology
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-CC25-57A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Haematology (Dept)
- Town
- Milton Keynes
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 13/05/2025 23:59
- Interview date
- 20/05/2025
Employer heading
Haematology Operational Manager
Band 8a
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job overview
Haematology Operational Manager
Department: Pathology - Blood Science (Haematology)
Band 8a: £53,755 - £60,504 per annum
Full-time: 37.5 hours per week, all MKUH roles will be considered for flexible working
The MKUH Pathology Services are seeking an engaging and enthusiastic HCPC registered individual to provide operational leadership for the Haematology laboratory. The post holder will:-
- Manage and professionally direct a team of scientific and support staff to deliver a diagnostic service that meets accreditations & regulatory requirements to deliver effective patient care and resource management.
- Ensure the diagnostic service is responsive to clinical needs and is developed accordingly.
- Undertake their responsibilities within the Haematology Laboratory to meet all required national and Trust standards.
- Will liaise with the S4 network colleagues to ensure standard approaches are undertaken
If you think this opportunity is for you, call us for an informal chat/visit. For more information, please contact Grant Barker, Blood Sciences Manager at [email protected]
*Unfortunately we are unable to provide sponsorship for this role*
Interview date: 20.05.2025
Main duties of the job
- The post holder will manage and professionally direct a team of scientific and support staff to deliver a diagnostic service that meets accreditation & regulatory requirements to deliver effective patient care and resource management.
- The post holder will ensure the diagnostic service is responsive to clinical needs and is developed accordingly.
- The post holder will undertake their responsibilities within the Haematology department to meet all required national and Trust standards.
Working for our organisation
"We Care We Communicate We Collaborate We Contribute"
"Professional, scientific colleagues feel their roles positively impact patients and service users" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
- Liaise with departmental technical and clinical staff to ensure that all scientific and clinical work is performed to professional standards.
- Motivates staff in the performance of their duties to enable them to meet personal and departmental targets.
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
- To advise and provide expert interpretation of results produced by the laboratory.
- Provide statistical analysis of service workload including test volumes, cost per test, test turnaround times and test requesting frequency/repeat intervals.
- Management of staff and activity within the department such that the expected 24/7 service level is achieved irrespective of urgency and hours of service i.e. business continuity planning, unsocial hours working rosters and staff leave/absence.
- Manage significant service changes and ensure Pathology Change Control process is adhered to.
Communication & relationship skills:
- Liaise with the Blood Sciences manager and the Consultant Haematologist in the technical, scientific, clinical and administrative work of the Haematology Department
Analytical & judgemental skills:
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
Planning & organisational skills:
- Coordinate delivery of laboratory service with other Blood Science and Pathology operational leads.
Responsibility for Patient/Client care:
- Responsible for managing all patient/service user complaints and/or incidents in accordance with Pathology and Trust Policies.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria
- HPC State Registration and MSc/FIBMS or equivalent.
- Evidence of relevant continued professional development.
- Extensive knowledge of ISO 15189 standards for Medical Laboratories
- Comprehensive specialist knowledge in the field of Laboratory Haematology
- Knowledge of laboratory training and competency requirements
- Extensive understanding of Quality Assurance
- Knowledge of professional Health & Safety legislation/requirements
- Knowledge of GDPR requirements
Desirable criteria
- Management qualification/experience.
- Knowledge of NHSI Pathology initiatives i.e. Model Hospital data requirements
Experience
Essential criteria
- Extensive post qualification experience in Laboratory Haematology at a Senior level (band 7 and above)
- Experience in training, organisation and management of staff of all grades.
- Experience in the evaluation and introduction of new technologies and techniques.
- Extensive experience in the use and maintenance of Quality Management Systems including ISO 15189 accreditation inspections
Desirable criteria
- Experience in financial/ resource management
Skills
Essential criteria
- Ability to manage competing priorities
- Literate with all Microsoft Office applications
- Report writing skills
- Complex data interpretation skills
- Statistical analysis skills
- Complex option appraisal skills
- Organisational skills leading to service delivery
- Strategic planning skills
- Change control/management skills
- Highly developed practical and technical skills in chemical pathology laboratory techniques
Desirable criteria
- Risk assessment skills
- Self-inspection auditing skills
Personal and people development
Essential criteria
- Line management & HR experience/skills including staff AJR, absence monitoring and performance management
- Teaching/Training skills at a level suitable for clinical, technical & support staff
Communication
Essential criteria
- Good communication skills including a clear command of written and spoken English with report writing skills
- Customer care/service user skills
- Presentation Skills
Specific requirements
Essential criteria
- Able to perform the duties of the post with reasonable aids and adaptations
- Able to support the 24/7 laboratory service
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Grant Barker
- Job title
- Blood Sciences Manager
- Email address
- [email protected]
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