Job summary
- Main area
- Admin & Clerical
- Grade
- Band 2
- Contract
- Secondment: 18 months
- Hours
- Full time
- Flexible working
- Job ref
- 434-IM7411251-A
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Stoke Mandeville
- Salary
- £24,465 per annum - pro rata for part time
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Ward Clerk
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Launch Your Nursing Career with Us!
At Buckinghamshire Healthcare NHS Trust, we are committed to helping newly qualified nurses grow into confident, skilled professionals.
From day one, you will benefit from structured development programmes, personalised mentorship, and access to specialist training that supports your long-term career ambitions.
Whether you are aiming for clinical excellence, leadership roles, or advanced practice, we will help you build a career you are proud of.
Start your journey with us and unlock your potential!
Job overview
To provide administrative and clerical support to the Ward, carrying out assigned tasks in respect of a comprehensive clerical and
computer service to the work area. To provide an accurate and efficient data entry service of patient information on a daily basis, and to provide a daily reception service to the Ward area.
Main duties of the job
Act as the focal point of administrative communications for the Ward,
taking all telephone enquiries, personal callers/visitors and directing patients where necessary.
Register, collate and enter onto the computer system all patient held records, as well as collecting and filing all in-patient books and, when necessary, register new patients using the Medway/Evolve/careflow systems.
Enter basic patient data onto the computer, especially admission, transfer and discharge details.
Prepare documentation from admission to discharge for use by the
team.
Filing of documentation in patients’ notes.
Ensure that patient notes are filed and return to medical records
Maintain patient notes on the ward in an organised and methodical manner according to Trust guidelines, including filing of results, printing patient labels.
Ensure there is an adequate supply of appropriate patient information leaflets and paperwork required by staff.
Liaise with other departments as required.
Check the careflow error folder daily to ensure errors and issues are resolved.
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- English Language GCSE grade C or above or equivalent
Desirable criteria
- IT qualification
- Administrative qualification
EXPERIENCE
Essential criteria
- Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary
- Six-month experience of working withing NHS environment/ customer care
- Experience of using computers in a work environment
Desirable criteria
- Minimum six months receptionist experience/ or other relevant experience
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
- Ability to communicate clearly in spoken English
- Ability to write legibly and clearly in English
- Ability to relay messages clearly and accurately
- Computer literate with knowledge of Word and Excel
- Understand the need for confidentiality and data protection
- Demonstrate ability to organise own workload, prioritise and take initiative where necessary
- Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
- Work as part of a time and flexible
SPECIAL CIRCUMSTANCES
Desirable criteria
- Ability to work internal rotation if required
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Olasumbo Fagbemi
- Job title
- Ward Sister
- Email address
- [email protected]
- Telephone number
- 01296316832
- Additional information
Catherine Cueto
Ward Sister
01296316153
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