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Job summary

Main area
Corporate
Grade
Band 6
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Home or remote working
37.5 hours per week (This role requires a mix of remote and on site working. Flexible working hours may be considered.)
Job ref
180-F-255135
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division Corporate
Town
Cambridge
Salary
£37,338 - £44,962 p.a. pro rata
Salary period
Yearly
Closing
08/06/2025 23:59

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Epic Application Analyst

Band 6

Job overview

Do you have a passion for leveraging technology to transform healthcare? Cambridge University Hospitals is seeking an Epic Application Analyst to join our innovative team responsible for optimising the Patient Administration System (PAS) within our state-of-the-art electronic patient record system.

We welcome candidates who have strong analytical skills, enjoy problem solving, and collaborating with multiple teams in a large and complex organisation. Your technical expertise and passion for improving healthcare through technology will make you a strong fit for our collaborative team.

If you're up for the challenge, apply today! We look forward to welcoming you aboard as we continue our journey as a leader in digital healthcare.

As part of the interview process we require you to sit a basic assessment testing your literacy, logic and numerical skills.

Main duties of the job

As a Digital Health EPR Configuration Specialist, you will be responsible for the design, development, configuration, and optimisation of the Epic EPR system across various hospital departments, including inpatients, outpatients, theatres, pharmacy, laboratories, administration, and specialist clinical areas. Your role will involve working closely with clinicians, specialists, and staff to align the system with clinical best practices, optimise workflows, and support efficient service delivery.

You will analyse current workflows, recommend improvements, and configure the Epic EPR system to meet the hospital’s needs. Responsibilities include testing system functionality, ensuring security, and providing user support, including participation in a 24/7 on-call rota as and when required. Additionally, you will lead meetings, offer specialist advice on system capabilities, and train staff in key system functionalities.

Collaboration with cross-functional application teams will be essential to ensure the system's integrated functionality and compliance with legal and regulatory frameworks. Success in this role requires strong problem-solving skills, the ability to negotiate changes to clinical and administrative workflows, and the capacity to work independently to meet project deadlines.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
-    applied for a Graduate visa
-    or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
-    or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 8th June 2025

Interviews are due to be held on 17th June 2025

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • General education to degree level, equivalent professional qualification or equivalent relevant experience
Desirable criteria
  • A degree, preferably in IT, Health Informatics, or a related field
  • PRINCE/MSP or other project management qualification.
  • Epic certified in at least one application.

Experience

Essential criteria
  • Experience of collaborating with clinical staff, medical consultants, and other senior managers.
  • Previous experience working within a technology role in a healthcare setting, particularly in system configuration and digital transformation.
  • Experience of delivering projects to tight deadlines.
  • Experience of delivery of benefits from the implementation of technology / services.
Desirable criteria
  • Experience of managing clinical and/or operational services within the NHS.
  • Experience of working with the Epic EPR system.

Knowledge

Essential criteria
  • Understanding of clinical, administrative and/or operational workflows and processes in a hospital setting.
Desirable criteria
  • Understanding of NHS operational and/or clinical management.
  • Understanding of Information Governance.

Skills

Essential criteria
  • Advanced configuration skills for EPR systems.
  • Analytical skills to assess and optimise clinical workflows.
  • Strong communication skills for working with both technical and non-technical stakeholders.
  • Work independently and as part of a team, using initiative.
  • Manage multiple tasks and conflicting deadlines, staying calm under pressure.
  • Effective communication skills with the ability to negotiate and persuade senior staff.
  • Ability to focus for lengthy periods while managing interruptions.
  • Ability to cope with a high-pressure role in an often stressful environment.
  • Communicate and present knowledge clearly and concisely to various audiences.
  • Analyse and translate complex workflows for optimisation.
Desirable criteria
  • Application support skills.
  • Proficiency in project management tools and methodologies including process improvement.

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthApprenticeships Top 100 Employers 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Samuel Brady
Job title
Team Leader
Email address
[email protected]
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