Job overview

The 'Virtual Pharmacy Homecare Service' have an exciting opportunity to welcome a Band 5 Pharmacy Technician into the team.  The UK Pharmacy Homecare sector is growing rapidly, and the CUH pharmacy Homecare team currently manages the supply of medicines directly to the homes of over 9,000 patients. 

We are looking for an organized, forward thinking and motivated Pharmacy Technician to join our dynamic team.  This is an exciting opportunity to work with a highly specialised patient cohort and various clinical teams including to name a few, Rheumatology, Dermatology, Gastroenterology, Neurology. 

You will play a key role in the provision of specialist services: high-cost drugs, medicines optimisation and the management of clinical queries to help us to deliver and improve the quality of patient treatment and care. Maintaining the safe supply of medicines and treatment to patient’s homes. 

Homecare Pharmacy experience is not essential, as full training will be provided.  

Main duties of the job

1. Assisting with the existing homecare service and contributing to the development of new medicine / services to patients in their home.
2.  Ensuring the correct medicines and service reach patients in their homes at the correct time.
3. Ensuring homecare supplier adherence to contractual obligations and existing service level agreements.
4. Communicating with patients to resolve queries or issues they may have with the homecare service they receive.
5. Working closely with the Pharmacy Purchasing Team.
6. Using initiative to deal with problematic supply chain issues and urgent pharmaceutical orders in a professionally and efficiently so that medicines and services are delivered in a timely manner. 
7.  Resolving potentially contentious payment and supply issues, involving sensitive information, with tact and persuasive skills.
8.  Liaising in a professional and courteous manner with patients, homecare suppliers, clinical staff, Pharma companies, clinical pharmacy staff and Finance.
9. Assisting with the development of purchasing systems to ensure contract prices are maintained.
10. Maintaining an appropriate level of skill to be able to deputise and or provide contingency cover for Pharmacy Procurement.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.