Job summary
- Main area
- Division Corporate - Digital Services (Training)
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-CVA903
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division Corporate
- Town
- Cambridge
- Salary
- £39,959 - £48,117 p.a. pro rata
- Salary period
- Yearly
- Closing
- 21/06/2026 23:59
- Interview date
- 13/07/2026
Employer heading
Senior Digital Trainer
Band 6
Job overview
We are looking for a motivated and engaging Senior Digital Trainer to join the Digital Services Training Team at Cambridge University Hospitals NHS Foundation Trust. This is an opportunity to play a key role in supporting staff to use Epic and other digital systems safely, efficiently and with confidence.
You will design and deliver high-quality training, work closely with clinical and non-clinical teams to understand their needs, and provide specialist advice to support improvements in workflows and patient experience. Alongside this, you will support the development of others through mentoring and leading training initiatives.
If you are an experienced trainer with strong communication skills and a passion for improving care through digital technology, your application is encouraged.
Main duties of the job
The Senior Digital Trainer works as part of the training team to design, deliver and support training for Epic and related digital tools and systems.
The post holder engages with clinicians and staff to assess training needs, develops and maintains training materials and environments, and delivers training using a range of methods. They analyse workflows, provide specialist advice on system use, and support for system changes to improve efficiency and patient experience.
The role includes supporting and mentoring Digital Trainers and new team members, contributing to team development, and working collaboratively with stakeholders while managing workload independently.
As part of this role, the post holder will be required to undertake training to obtain Certification/Accreditation in an Epic Module.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 21st June 2026.
Interviews are due to be held on 13th July 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- General education to degree level, equivalent professional qualification or equivalent experience.
- IT Qualification in Excel (or equivalent experience).
Desirable criteria
- PRINCE/MSP or other project management qualification.
- Epic certified in at least one application.
Experience
Essential criteria
- Experience of working with clinical staff, medical consultants and other senior managers.
- Experience of delivering projects to tight deadlines.
- Experience of delivery of benefits from the implementation of technology / services.
Desirable criteria
- Experience of managing clinical and/or operational services within the NHS.
- Experience of working with an EPR system.
- Application support service delivery.
Knowledge
Essential criteria
- Understanding of clinical, administrative and/or operational workflows and processes.
- Understanding of Information Governance.
- Understanding of Electronic Patient Records.
Desirable criteria
- Understanding of NHS operational and/or clinical management.
Skills
Essential criteria
- Excellent IT skills.
- Excellent organisational skills.
- Able to work equally well under own initiative and as part of a team.
- Ability to resolve process and analytical problems.
- Ability to meet conflicting deadlines and balance multiple tasks concurrently whilst remaining calm under pressure.
- Excellent communication skills.
- Ability to concentrate for long periods of time and managing this against constant interruptions.
- Ability to impart knowledge and/or present to others in a clear and concise manner.
- Ability to analyse complex workflows and able to translate.
- Negotiate and use effective persuasive techniques with senior level staff.
Desirable criteria
- Application support skills.
- Project management skills.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Laura Gray
- Job title
- Senior Digital Training Manager
- Email address
- [email protected]
- Additional information
Working across multiple locations so please contact via email.
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