Job summary
- Main area
- Division B - Haematology
- Grade
- Band 2
- Contract
- Permanent: Full Time or Part Time/ Flexible working hours may be considered
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-B-CVA740
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division B
- Town
- Cambridge
- Salary
- £25,272 p.a. pro rata
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
- Interview date
- 23/04/2026
Employer heading
Ward Clerk - U3/D9
Band 2
Job overview
An exciting opportunity has arisen for a Band 2 Ward Clerk to join the team on the Haematology Ward U3 and the Oncology Ward D9.
You will be a well organised and enthusiastic individual, able to work both independently and within a team. You will provide an efficient and effective administration service. You will need excellent communication skills and the ability to prioritise your workload and work well under pressure. You will liaise with staff at all levels in a confident manner, be willing to learn and work proactively on your own initiative. Having excellent attention to detail is essential. You should have excellent verbal, written, IT and customer care skills with a good understanding and practical experience of Microsoft applications. You must be well presented, friendly and welcoming to all and uphold our Values of Together, Safe, Kind, and Excellent at all times.
Please note that this role will be split across D9 and U3, and the successful candidate will be expected to work across both wards.
Main duties of the job
To contribute to the provision of a professional clerical / administration and reception service to Ward U3 Haematology and Ward D9 Oncology and all its users including patients, relatives and colleagues.
To ensure the smooth running of the ward by maintaining the link between the Matron, ward manager and the patient.
Please note that this role will be split across D9 and U3, and the successful candidate will be expected to work across both wards.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 12th April 2026.
Interviews are due to be held on 23rd April 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent.
Desirable criteria
- Educated to GCSE level A-C or equivalent.
Experience
Essential criteria
- Planning and organising straightforward tasks.
- Working within agreed guidelines to set timescales.
- Experience of using IT packages.
- Previous relevant experience.
Desirable criteria
- Experience of working in an office environment or reception.
- Experience of customer service or dealing with the public.
- Previous experience of working in the NHS.
- Previous experience of working with medical records.
- Experience of call handling.
Knowledge
Essential criteria
- Understanding of confidentiality.
- Understanding of customer service.
Desirable criteria
- Understanding of filing/library systems.
- Basic knowledge of the Trust.
Skills
Essential criteria
- Ability to work as part of a team.
- Good communication skills including telephone, email, face to face.
- Ability to follow processes and procedures.
- Ability to manage time working to schedule and timescales.
- Basic IT skills – ability to use Microsoft Office Outlook.
- Good organisational skills.
- Willing to take on/learn new skills.
- Ability to show attention to detail.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to store and safeguard confidential documents.
Desirable criteria
- Ability to touch type.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ben Williams
- Job title
- U3 Senior Sister
- Email address
- [email protected]
- Telephone number
- 01223 388132
- Additional information
Ella Apatsidou
D9 Senior Sister
01223 586555
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