Job overview

An exciting opportunity has arisen for a Outpatient Team Leader in Children's Services to assist and work closely with the Clinic Coordinator, Clinical Team and the Administration Team. 

You will support the professional administration of the CUH Paediatric Services to all its users including patients, relatives and colleagues. You will be managing the Reception Team in Clinic and validate the Outpatient waiting list and ensure patients are booked for their Clinic appointment in a timely-manner. 

You will support the Clinic Coordinator on a daily basis and ensure the smooth running of Clinic 6, Weston Centre and Child Development Centre.

You will be required to work flexibly and to organise their workload and cope with conflicting demands on their time but prioritise their work accordingly. The nature of the role requires excellent communication and organisation skills and a high level of computer literacy.

Main duties of the job

To work closely with the Clinic Coordinator to ensure the smooth and efficient operation of services across the Division.

To supervise the booking and Reception staff, ensuring quality work performance is achieved at all times.

To introduce new and improved processes to ensure efficiency at all times.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.