Job overview

Join our superb team of volunteers!

We know just how much our wonderful volunteers can improve a patient’s experience here at Addenbrooke's or the Rosie hospitals.

We are looking for enthusiastic and motivated individuals who have a caring attitude and a commitment to supporting the Trust’s Values, Together - Safe, Kind, Excellent.

We understand that it can be an anxious time for patients when they are trying to find their way around the Trust, so we are looking to expand our team of volunteer guides to be a welcoming friendly face who can then help individuals to find the location they are looking for.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Please note, this role is volunteering.  

Main duties of the job

All our volunteers help to improve the experience of our patients and visitors and support staff. As a volunteer guide you will be providing directions or will accompany patients to their destination.  You may also assist with mobility requirements such as obtaining wheelchairs for our patients to enable them to reach their appointments comfortably.

All our volunteers make a real difference.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.