Job overview

This is an exciting opportunity to work in the newly developed unplanned care team, within the Cambridge Adult Locality Team. We offer support to the wider team when service users experience worsening of their mental health, or when any unexpected needs arise.   

We aim to offer intensive support when service users are in a crisis, either by phone or in person and support the team by taking a lead on all unplanned work so that care coordinators and Doctors can continue with planned work. 

The Duty Worker will work in the unplanned care team, triaging, assessing and making plans of care for service users in a mental health crisis, supporting with unplanned pieces of work, and offering advice and guidance on crisis management and support to the wider team. 

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. 

Main duties of the job

Offer crisis support/ crisis appointments for service users who are experiencing a mental health crisis. 

Offer brief periods of intensive support for patients who do not currently reach crisis team threshold.

Assess and formulate risk for patients who are experiencing a deterioration in their mental health and developing appropriate plans of care.

Attend ward reviews and help make discharge plans for patients open to the locality team but whom do not have care coordinators.

Offer 3 day follow up for patients discharged from the crisis team, assessing mental state and risk.

Offer 7 day follow up for patients discharged from the wards, assessing mental state and risk.

Write and present social circumstance reports for people without Care 
coordinators.

Support the CTO recall process as required.

Support with managing the care and treatment of patients on CC waiting lists.

Support the team if second person is required on visits with risk associated.

Improve links with CRHTT, wards, psych liaison, AMHP service and FRS –
including attending weekly meetings with each of these teams.

Responding to families and carers calling in with concerns.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. 

For further information on CPFT, please visit our website at www.cpft.nhs.uk