Job summary
- Main area
- Secure Case Manager
- Grade
- Band 7
- Contract
- 12 months (Fixed Term/Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 310-CORP-7115928
- Employer
- Cambridgeshire and Peterborough NHS Foundation Trust
- Employer type
- NHS
- Site
- Elizabeth House
- Town
- Cambridge
- Salary
- £46,148 - £52,809 per annum pro rata
- Salary period
- Yearly
- Closing
- 19/06/2025 23:59
Employer heading
Secure Case Manager
Band 7
Job overview
As a Secure Case Manager for the EoE Provider Collaborative, you will be working as part of the Quality Team to support the pathways for service users through secure hospital care.
You will be responsible for a caseload of adults who are inpatients in low, medium and high secure services and will lead on the quality oversight of a number of secure hospitals sites within the region.
Main duties of the job
The case manager will have responsibility for oversight of the pathway of adults through low, medium and high secure services. Although the majority of placements are within the East of England, some service users are placed outside of the region in specialist services across the country and the case manager is expected to visit all individuals on an 8 weekly basis.
The post holder will also be responsible for leading on quality oversight of a number of secure hospitals sites within the region and will carry out regular visits as well as annual formal service reviews.
As a clinician within the TACT the post holder will work closely with the commissioning and transformation teams to ensure continuous improvement of the service.
Working for our organisation
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
• To provide clinical assurance of the quality of the care provided by specialised services within the east of England.
• Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved.
• Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages.
• To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints.
• Attend provider’s referral and bed state meetings.
• Work collaboratively with all providers to ensure quality improvement processes are in place.
• In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions.
• Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral.
• Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England.
• The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway.
• Attendance and participation at local, regional and national forums related to specialised services.
• To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Director’s portfolio.
Person specification
Education
Essential criteria
- Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
- Further training in project management/financial management or supporting the change process
- Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Experience
Essential criteria
- Significant operational knowledge of secure services, including risk assessment/management
- Knowledge of legal issues pertaining to the specialist service, including MHA 1983, Ministry of Justice procedures
- Demonstrable specialist knowledge in a relevant discipline
Desirable criteria
- Demonstrated experience in a Healthcare environment.
Skills and abilities
Essential criteria
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
- Self-motivated and able to work independently.
- Ability to work under pressure.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
Values and Behaviours
Essential criteria
- Commitment to and focused on quality, promotes high standards in all they do.
- Values diversity and difference operates with integrity and openness
- Actively develops themselves and supports others to do the same
Other
Essential criteria
- Able to travel across various sites where applicable
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kelly Skuce
- Job title
- Senior Case Manager
- Email address
- [email protected]
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