Job overview

The Vaccination Officer is a hands-on operational delivery and assurance role, responsible for managing vaccination assurance and data analysis across the Integrated Care System. The postholder supports the Strategic Vaccination Lead by maintaining effective operational oversight and control of vaccination programmes, ensuring they are delivered safely, efficiently, and in line with national and local requirements.

The role ensures robust monitoring of all seasonal and Section 7a vaccination activity, including allocations, supply, delivery, uptake, and wastage management. Acting as a central point of contact for provider within a specific footprint, the Vaccination Officer responds to operational queries and resolves issues in a timely and coordinated manner.

The postholder will routinely review, analyse, and interpret vaccination uptake, supply, and performance data, providing clear assurance, insight, and evidence-based recommendations to support timely decision-making. With a strong focus on day-to-day operational performance, this role is essential to maintaining system resilience and supporting the delivery of safe, efficient, and equitable vaccination programmes across the ICS.

Main duties of the job

1. Vaccine Allocation, Supply & Wastage Management

• Maintain day‑to‑day oversight of vaccine stock, allocations and deliveries across the system.
• Monitor site‑level stock positions and ensure timely stock takes.
• Manage shortages and reduce vaccine wastage.
• Identify and escalate supply or delivery risks, providing clear mitigation options.
• Attend regional allocation and supply meetings, providing local operational insight.

2. Provider Queries & Operational Problem‑Solving

• Act as a key point of contact for vaccination providers, responding to operational queries.
• Troubleshoot issues, provide clarity, and escalate risks where required.
• Support providers to meet delivery expectations through practical advice and assurance.
• Support and maintain the vaccination website and vaccination events via assets and uptake data.
• Monitor shared inboxes and ensure queries are handled or redirected appropriately.

3. Operational Assurance of Programme Delivery

• Provide assurance on delivery of vaccination programmes including Covid‑19, Flu and other routine programmes.
• Monitor delivery for care homes and housebound patient cohorts.
• Highlight delivery risks, variation or slippage to the Strategic Vaccination Lead with recommended actions.
• Contribute to business continuity planning and identification of operational risks.

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.