Job overview

The Technical Systems Manager provides strategic technical leadership for managed care records, acting as a senior subject matter expert in systems architecture, interoperability, integration strategy and future-state design across Central East.

The role shapes and influences technical direction, defining architectural standards aligned to national guidance and advising on data sharing, connectivity, interoperability and system alignment across health, social care, VCSE, pharmacy and neighbouring ICS's.

Bringing deep expertise in solution design, clinical data models and stakeholder engagement, the post holder ensures managed care records are secure, scalable and interoperable. Working strategically, the role identifies opportunities for optimisation and innovation, provides authoritative advice to senior leaders, and ensures alignment with national standards, emerging technologies and the NHS long-term digital strategy

Main duties of the job

The Technical Systems Manager plays a key operational role within Central East Integrated Care Board (ICB), taking responsibility for the effective delivery of services, projects, and programmes within their area of work. This role is responsible for the management and coordination of activities within a defined area, ensuring that performance, quality, and improvement objectives are achieved, considering options for action to deliver on the requirements and any adjustments to plans that may be needed.

Communicating with a variety of stakeholders, ensuring that complex information is a communicated in a way that is understood, and ensuring tact and diplomacy where this may be contentious.

Working as part of a multi-disciplinary team, the postholder provides professional and supportive leadership, subject matter expertise enabling operational delivery, and contributes to service improvement and transformation. 

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.