Job overview

NHS Central East ICB is building its Utilisation Management capability and this new role will head up development and practical delivery of utilisation management across the organisation for the benefit of our 3.5 million population.

Our approach to utilisation management is data-driven and clinically led and will ensure that resources are directed to where the deliver the greatest benefit for patients and populations.

Our strategy explains more about this approach and its application and is available here: Our Way - strategy to delivery | Central East ICB

We are looking for someone with a proven track record of delivering change who is able to design and deliver new ways of working and has the skills to use data intelligently and work closely with many different clinical colleagues.

Main duties of the job

Designs, trials, implements and documents new approaches for commissioners
to managing health utilisation across the ICB system

Designs and implements rapid learning and implementation processes to
identify and remove steps for patients or clinical staff that add no clinical
outcome value

Ensures commissioning of interface mechanisms that work for patients and clinicians and learns from them

Holds a small audit function (most audits via providers)

Is responsible for Clinical Support tool maintenance, assessment and
development

Oversees the work of the Directory of Services and ERS system and ensures these processes and resulting data are used to continuously improve utilisation management

Line manages the Directorate Business Support function

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.