Job vacancy: Administrator, Cambridgeshire and Peterborough NHS Foundation Trust, Fulbourn, Cambridge

Job summary

Main area: Adult and Specialist
Grade: Band 3
Contract: Permanent: Mon to Fri 8:30am - 4:30pm or 8am - 4pm
Hours: Full time - 37.5 hours per week
Job ref: 310-ASMH-5787427-B

Employer: Cambridgeshire and Peterborough NHS Foundation Trust
Employer type: NHS
Site: Mulberry 3
Town: Fulbourn, Cambridge
Salary: £22,816 - £24,336 per annum pro rata
Salary period: Yearly
Closing: Today at 23:59

Administrator

Band 3

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Typing of letters, summaries and reports, if appropriate.
Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone. Take accurate messages and ensure these are passed on to the appropriate people.
Organise appointments and transport for clinics as directed.
Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
Monitor and maintain the departments admin stocks.
Arrange meetings as and when required.
Accurately input data onto the relevant electronic system, in a timely manner in line with standard operating procedures.
Update bed/caseload/zoning boards to reflect live ward/team state as directed.
Prepare new information packs when required and monitor supplies of CPFT leaflets to ensure adequate stock levels are maintained.
Create and maintain both manual and electronic health records for all active service users and ensure that their location is tracked.
Be responsible for filing of all documentation in the clinical notes (if appropriate), in accordance with relevant procedures.
Be responsible for daily maintenance and organisation of your team environment (e.g. Front of House / Team Office). Report concerns, incidents and maintenance issues to the relevant individual as required.
Provide cover as directed by your manager, for other members of the admin team in their absence and assist with their workloads as necessary.

Person specification

Education / Qualifications

Essential criteria

Educated to GCE/GCSE standard
RSA Stage II/NVQ Level 2 in Administration or equivalent

Experience

Essential criteria

Experience of working in a busy and demanding office/customer facing environment
Experience of supporting a multi-disciplinary team

Desirable criteria

Previous experience of working in a NHS Office environment

Skills & Abilities

Essential criteria

Excellent customer care skills
Good IT skills (MS Office)
Ability to work under occasional pressure/stress

Knowledge & Understanding

Essential criteria

Clear understanding of confidentiality and the importance of maintaining confidentiality for patients

Other

Essential criteria

Ability to travel to other Trust sites, if required

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

Integrated physical and mental health services for adults and older people;
Specialist mental health and learning disability services;
Children and young people’s mental health services;
Children’s community services in Peterborough;
Social care;
Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.