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Job overview

Managing the provision of an efficient secretarial team with regards to typing, filing and administrative support service to Consultants and Nurse Specialists and their medical team to ensure the provision of an effective service, which is receptive to the needs of the patient and responsive to Trust requirements.

Main duties of the job

• To perform all secretarial and administration tasks required to meet the needs of the service.
• To act as first point of contact for all enquiries using tact, diplomacy and confidentiality, using personal judgement and acquired knowledge assess each situation and deal with it appropriately.
• Line manage junior members of the team and deal with all aspects of their development including MPAs, sickness, and annual leave. Ensure appropriate delegation of tasks.
• To undergo training as necessary to meet the needs of new developments.
• To work flexibly across specialty teams as required
• To provide administrative support in the Outpatient clinics as required by the Consultants and Nurse Specialists and Administration Pathway Co-ordinator.
• To ensure an efficient audio typing and administration support service within a specialty and other specialties within the department as and when necessary.

Key Duties:

• Working with our Pathway Co-ordinator to maintain the daily running of the office for gynaecology service at Hinchingbrooke Hospital
• Maintain tracking of patients 
• Line management of junior staff
• Audio typing of correspondence/results when required
• Dealing with telephone enquiries
• Validating Pathways 

Working for our organisation

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.

Benefits to you
•    27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
•    NHS Pension Scheme:
•    Flexible working opportunities;
•    Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
•    Career development and training;
•    Wellbeing support and activities;
•    In-house physiotherapy Service;
•    On-site canteens with subsidised meals;
•    Subsidised staff parking (currently free). 
•    Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough