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Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 34 awr yr wythnos (Full and part time opportunities)
Cyfeirnod y swydd
176-F-7715215-B
Cyflogwr
North West Anglia NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Hinchingbrooke Hospital / Peterborough City Hospital
Tref
Huntingdon / Peterborough
Cyflog
£25,760 - £27,476 pa pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
27/04/2026 23:59

Teitl cyflogwr

North West Anglia NHS Foundation Trust logo

Outpatient & Chemotherapy Booker - Peterborough

Band 3

Trosolwg o'r swydd

We are seeking a motivated and enthusiastic individual to join our dedicated and bustling Reception Team.

As an Outpatients Chemotherapy Booker, you will be responsible for scheduling outpatient appointments, arranging chemotherapy treatments, and managing various queries.

While the role can be complex and demanding, it is also diverse and rewarding, requiring exceptional organisational and communication skills.

 

34 hours (0.90 WTE) based at Peterborough City Hospital, Haematology/Oncology Department.

**Polite notice, previous applicants need not apply**

Prif ddyletswyddau'r swydd

Your role will involve liaising with patients and visitors on our main reception, using Chemocare to schedule treatments, and Careflow (PAS) to arrange follow-up appointments. You will also maintain our databases by collating essential data through Chemocare and Careflow.

As a valued team member, you'll interact with both the public and hospital staff across various areas, demonstrating flexibility and a proactive approach. Additionally, you'll provide vital administrative assistance to support our department's efficiency.

Gweithio i'n sefydliad

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached job description and person specification for further information relating to this role.

 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Qualified to Level 2/GCSE level or equivalent which includes Maths and English
  • NVQ/BTEC Level 2 or Level 3 in Business Administration, Customer Services or equivalent experience

Experience

Meini prawf hanfodol
  • Recent Administrative or Reception experience in a healthcare environment
  • Previous customer services experience within a busy environment working with the general public (telephone and face to face)
  • Experience of using MS Office including excel, word and outlook
  • Recent reception experience in a hospital or GP practice
  • Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
Meini prawf dymunol
  • Experience of using hospital systems including Careflow (PAS), E-track
  • Experience of using a scheduling booking system i.e. ARIA/Chemo Care

Knowledge

Meini prawf hanfodol
  • Knowledge and understanding of GDPR and Confidentiality
Meini prawf dymunol
  • Recent knowledge of a scheduling/booking system i.e ARIA/Chemo Care
  • Knowledge or awareness of national and local OP targets including 18 Week RTT and Cancer wait targets
  • Recent knowledge and competent use of Trust IT Systems ie Careflow (PAS), E-track

Key Skills

Meini prawf hanfodol
  • Able to liaise with Patients, Carers, Visitors, Trust staff at all levels and various external organisations including GP Practices, Police and Prison Services

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close earlier if it received a high number of applications and therefore we recommend that you complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Nicola Woods
Teitl y swydd
Admin and chemobooker team lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01733 678577
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg