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Job summary

Main area
Health Care Assistant Sexual Health and Contracpetion
Grade
Band 3
Contract
Fixed term: 12 months (Maternity leave cover for 18.75hrs with an additional substantive 10.5hrs (one post))
Hours
  • Part time
  • Flexible working
29.25 hours per week (29.25 hours per week, 08.30-18.15 Mon, Weds, Fri, 08.30-19.30 Tues and Thurs, 8.45-12.30 Saturday on rotation.)
Job ref
448-AMB-7140727-A
Employer
Cambridgeshire Community Services NHS Trust
Employer type
NHS
Site
iCaSH Norwich
Town
Norwich
Salary
£24,625 - £25,674 per annum, pro-rata
Salary period
Yearly
Closing
25/05/2025 23:59

Employer heading

Cambridgeshire Community Services NHS Trust logo

Healthcare Assistant

Band 3

Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.

We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process. 

Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.

 

Job overview

An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 10.5 hours and fixed term 18.75 hours post (one post). You will be working within our multi-disciplinary team.

We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop. 

Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after. 

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS).  This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems. 

Working Pattern: 29.25 hours to be worked over 08.30-18.15 Monday, Wednesday, Friday, 08.30-19.30 Tuesday and Thursday and 08.45-12.30 Saturdays on rotation. Hours to be discussed at interview

'If we receive a high number of applications we reserve the right to close this vacancy at any point after 20th May 2025'

 

 

 

Main duties of the job

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential. 

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients. 

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration. 

Provide a phlebotomy service for patients attending the services.

To support health promotion events when requested.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Working for our organisation

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff  who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. 

Detailed job description and main responsibilities

The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential. 

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients. 

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration. 

Provide a phlebotomy service for patients attending the services.

To support health promotion events when requested.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Person specification

Qualifications

Essential criteria
  • Evidence of good standard of general education including basic literacy and numeracy skills.
  • Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.
  • Willingness to undertake further education and training /learn new skills as required.
Desirable criteria
  • Level 2 or 3 qualification in Health & Social Care or equivalent.
  • Sexually Transmitted Infection Foundation (STIF) course – Core.
  • Adult Basic Life Support (in date).

Experience

Essential criteria
  • Experience of working in a health care environment.
  • Experience of working with the public.
  • Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation.
Desirable criteria
  • Recent experience of working in a sexual and reproductive health service or equivalent
  • Experience of working as part of a multidisciplinary team.
  • Experience working with IDOX LILIE clinical system.

Skills

Essential criteria
  • Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
  • Capable of using equipment within a work environment following training.
  • Competent in phlebotomy/venepuncture or willingness to train
  • Willingness to undertake microscopy training if required by the service
  • Good communication skills
Desirable criteria
  • Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings if required by the service

Employer certification / accreditation badges

Carers Friendly Tick award EmployersVeteran AwareArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into healthNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Abby Clark
Job title
Deputy Clinical Nurse Manager
Email address
[email protected]
Telephone number
01603 226600
Additional information

You can also contact Hannah McDougall, Deputy Clinical Nurse Manager at [email protected]

Contact telephone number 01603 226600

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