Job summary
Employer heading
Senior Medical Secretary - Peterborough
Band 4
Job overview
Are you an experienced and ambitious secretary aiming to step into a new chapter of your career and combine your admin with your leadership skills?
We can offer you the best opportunity to achieve your goal by joining the Medicine Division team at North West Anglia NHS Foundation Trust.
As a senior secretary, you will work closely with colleagues in providing an efficient and comprehensive secretarial support within the division, as well as patient administrative services in managing the patient pathways tracking them from referral to pathway completion.
You will have a working understanding of medical terminology and the systems we are using in our daily activities such as Careflow, ETrack, Ice, Clinic Manager and EPRO. You will demonstrate strong typing skills and a solid knowledge of the Microsoft Office package in particular, Excel.
Your previous experience in a leadership role will prove valuable as you will line manage a team of Medical Secretaries/Secretarial Assistants at Peterborough City Hospital, with occasional cover required at Hinchingbrooke Hospital.
This fast-paced position offers you the opportunity for career progression. We will provide you with a comprehensive training program enabling you to perform your duties at a high standard.
We are committed to ensure your personal and professional wellbeing by offering a series of benefits including flexible working options and career development courses.
Main duties of the job
As a senior medical secretary, you will manage the specialty administration workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required. Your key stakeholders will be the patients and their relatives, consultants and members of the multidisciplinary teams, support and data services.
One of your main responsibilities will be coordinating the patient pathways ensuring that they are validated and accurate by assessing the recorded information received from consultants/teams, operational areas and departments, pre-assessment centres, wards, and other departments.
As part of your patient pathway coordinating duties, you will attend a Patient Tracker List meeting which discusses patients over 30 weeks on the Referral To Treatment, and a Rota meeting which discusses consultant clinics cancellations.
You will be the point of contact for enquiries ensuring that confidentiality is always maintained.
You will be responsible for line managing your team ensuring the training and support is provided and each team member is equipped with the right information and skills for an optimum performance. In addition, you will monitor and manage sickness absence ensuring the adequate cover during absence.
Working for our organisation
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
• 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
• NHS Pension Scheme:
• Flexible working opportunities;
• Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Career development and training;
• Wellbeing support and activities;
• In-house physiotherapy Service;
• On-site canteens with subsidised meals;
• Subsidised staff parking (currently free).
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details.
All contact details are attached please either email or contact via Teams for any further information or to arrange a chat regarding the position
Person specification
Education
Essential criteria
- Qualified to Level 2 GCSE or equivalent to include Maths and English
Desirable criteria
- Audio Typing qualification or equivalent
- NVQ / BTEC Level 2 in Business Administration
- RSA II or equivalent typing / word processing qualification
Experience
Essential criteria
- Previous experience as a medical secretary, or experience of medical terminology
- Evidenced supervisory experience within a medical secretarial team or equivalent
- Experience of working with general public and/or NHS Professionals
- Experience of using MS Office, Word, Excel, and Outlook
Desirable criteria
- Recent proven experience of 18-week validation
- Experience of working in the NHS and understanding national targets
- Recent experience of Trust IT systems incl Careflow, ICE, eTrack, EPRO, ICRIS
Key Skills / Knowldge
Essential criteria
- Evidence of leadership skills and team working
- Demonstrate significant experience and evidenced understanding of customer care relevant to the post
- Can demonstrate excellent standards of written and verbal communication, with daily interaction with colleagues at all levels
- Evidence excellent competence in using MS Word, MS Outlook, and MS Excel
- Ability to prioritise workload and work to deadlines
Desirable criteria
- Knowledge/understanding of the Data Protection Act
- Understanding of the 18-week RTT
- Ability to teach and support colleagues in acquiring additional knowledge and skills
- Ability to facilitate change within the work area
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Trisha Wallington
- Job title
- Administration & Pathway Co-ordinator
- Email address
- [email protected]
- Additional information
Also contactable over Teams
Informal enquiries are always welcome
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 416741
List jobs with North West Anglia NHS Foundation Trust in Administrative Services or all sectors