Job summary
- Main area
- Dermatology and Plastic Surgery
- Grade
- Band 2
- Contract
- 12 months (Fixed Term or Secondment)
- Hours
- Part time - 20 hours per week
- Job ref
- 176-S-7099697-A
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £24,169 pa pro rata
- Salary period
- Yearly
- Closing
- 08/07/2025 23:59
Employer heading
Secretarial Assistant/Audio Typist - Peterborough
Band 2
Job overview
To provide efficient and comprehensive medical secretarial and administrative support within the Dermatology and Plastic Surgery Department.
Main duties of the job
To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
- Validation – e-track queries/Information Services reports
- Dealing with telephone enquires both internal and external
- Dealing with incoming and outgoing post
- Direct administrative support to Consultants and nurse specialists
- Dealing with emails
*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.
To utilise other software packages, as required, to maintain records for audit directly relevant to the post.
Support the smooth running of the Dermatology and Plastic Surgery Department.
Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.
Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.
Demonstrate initiative tact and ensure confidentiality is maintained at all times.
To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
Person specification
Education and Qualifications
Essential criteria
- Educated to GCSE level standard English Language at Grade A – C (or equivalent)
- Audio typing qualification or relevant experience
Desirable criteria
- NVQ II in Business Administration
Experience
Essential criteria
- Previous Secretarial/Office experience
- Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
- Experience of working with the general public and/or professionals
Desirable criteria
- Experience of using MS Office, particularly MS Word and Outlook
- Experience of working within the NHS and an understanding of medical terminology
- Experience of using Hospital systems, for example PAS (Patient Administration System)
Knowledge
Essential criteria
- Knowledge and understanding of Confidentiality and the Data Protection ACT
- Ability to adhere to Policies and Procedures
Desirable criteria
- Understanding and working practice of NHS performance targets including 18-week referral to treatment times
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Pauline Waterfall
- Job title
- APC for Dermatology & Plastic Surgery
- Email address
- [email protected]
- Telephone number
- 01733 678640
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 847491
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