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Job summary

Main area
Quality Improvement
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
644-CE038-A
Employer
Central East Integrated Care Board
Employer type
NHS
Site
Priory House
Town
shefford
Salary
£57,528 - £64,750 per annum
Salary period
Yearly
Closing
23/08/2026 23:59

Employer heading

Central East Integrated Care Board logo

Senior Improvement Advisor

NHS AfC: Band 8a

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

  We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

If you need support with the application process, please contact our People Team at [email protected].

Read about our priorities in our strategy document, Our Way.

Job overview

This is an exciting opportunity for an experienced quality improvement lead to play an important leadership role within the Integrated Care Board (ICB), supporting the CE ICB to deliver the organisation’s strategic and operational priorities. This is a senior post with responsibility in driving forward and delivering quality improvement within defined priority programmes and project areas, requiring strong operational delivery skills, effective partnership and matrix working, alongside the ability to expertly contribute to system improvement.  

The role also requires the successful postholder to work as part of a team and competently lead, teach and train staff in the tools, methods, measures, and techniques of quality improvement and contribute to shifts in delivering  a culture of continuous improvement, underpinned by curiousty, learning and celebrating best practice.

Main duties of the job

This is an exciting opportunity for an experienced quality improvement lead to play an important leadership role within the Integrated Care Board (ICB), supporting the CE ICB to deliver the organisation’s strategic and operational priorities. This is a senior post with responsibility in driving forward and delivering quality improvement within defined priority programmes and project areas, requiring strong operational delivery skills, effective partnership and matrix working, alongside the ability to expertly contribute to system improvement.  

The role also requires the successful postholder to work as part of a team and competently lead, teach and train staff in the tools, methods, measures, and techniques of quality improvement and contribute to shifts in delivering  a culture of continuous improvement, underpinned by curiousty, learning and celebrating best practice.

Working for our organisation

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

  We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

If you need support with the application process, please contact our People Team at [email protected].

Read about our priorities in our strategy document, Our Way.

Detailed job description and main responsibilities

This is an exciting opportunity for an experienced quality improvement lead to play an important leadership role within the Integrated Care Board (ICB), supporting the CE ICB to deliver the organisation’s strategic and operational priorities. This is a senior post with responsibility in driving forward and delivering quality improvement within defined priority programmes and project areas, requiring strong operational delivery skills, effective partnership and matrix working, alongside the ability to expertly contribute to system improvement.  

The role also requires the successful postholder to work as part of a team and competently lead, teach and train staff in the tools, methods, measures, and techniques of quality improvement and contribute to shifts in delivering  a culture of continuous improvement, underpinned by curiousty, learning and celebrating best practice.

Person specification

aligned to JD

Essential criteria
  • • Relevant experience/ qualification relating to quality improvement.
  • • Demonstrable success in delivering change, transformation, or service improvement programmes.
  • • Analytical ability to interpret complex data and use insights to inform decisions.
  • • Excellent communication and influencing skills, able to present complex information clearly to varied audiences.
  • • Skilled in managing complexity and ambiguity, making sound decisions under pressure, and maintaining focus on strategic goals.
Desirable criteria
  • • IHI improvement advisor course (1 year) is recommended.

shortlisting

Essential criteria
  • • Skilled in managing complexity and ambiguity, making sound decisions under pressure, and maintaining focus on strategic goals.
  • • Relevant experience/ qualification relating to quality improvement.
  • • Demonstrable success in delivering change, transformation, or service improvement programmes.
  • • Excellent communication and influencing skills, able to present complex information clearly to varied audiences
Desirable criteria
  • • IHI improvement advisor course (1 year) is recommended.

As outlined in JD

Essential criteria
  • • Relevant experience/ qualification relating to quality improvement.
  • • Experience of operating in politically sensitive environments and managing competing priorities.
  • • Demonstrable success in delivering change, transformation, or service improvement programmes.
  • • Excellent communication and influencing skills, able to present complex information clearly to varied audiences.
  • • Skilled in managing complexity and ambiguity, making sound decisions under pressure, and maintaining focus on strategic goals.
Desirable criteria
  • • IHI improvement advisor course (1 year) is recommended.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveWorking towards the lived experience charter, career matters.Mindful employer.  Being positive about mental health.Disability confident employerHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Shazia Butt
Job title
Head of Quality Improvement
Email address
[email protected]
Telephone number
07852000380
Additional information

For any queries please contact [email protected]

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