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Job summary

Main area
Admin Apprenticeship
Grade
Apprenticeship
Contract
Fixed term: 15 months (from start date due to Apprenticeship contract)
Hours
Full time - 37.5 hours per week
Job ref
001-AC108-0326
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£18,571.80 per annum
Salary period
Yearly
Closing
13/04/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Clerical Officer - Apprentice

Apprenticeship

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086


 

Job overview

This post is fixed term for 15 months from start date due to apprenticeship contract

An exciting opportunity has arisen for an enthusiastic individual to join our small, friendly team within the Cellular Pathology department. Good communication and interpersonal skills are essential for this post. The role involves a full range of administrative and secretarial services to the Cellular Pathology Team in support of the effective delivery of services.

 

 

Main duties of the job

To undertake all clerical duties appropriate to the grade but mainly the input and issuing of patient details, Cellular Pathology reports and Post Mortem reports. 

To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Skills for Business Level 2.  

 This qualification consists of: 

  • Level 2 Diploma in Digital Skills for Business (QCF)  
  • Essential Skills - Application of Number (AON) Level 1 *  
  • Essential Skills - Communication Level 1 *  
  • Essential Skills – Digital Literacy Level 2 
  • Foundation Apprenticeship in Digital Skills for Business 

Please note if you are already degree qualified you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification. 

Welsh and/or English speakers are equally welcome to apply

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

 

Person specification

Qualifications

Essential criteria
  • Good standard of general education. Good command of English language and grammar
Desirable criteria
  • RSA I and II typing AMSPAR qualification

Experience

Essential criteria
  • Clerical/ office tasks Good keyboard skills MS Word, Office and Excel computer skills
Desirable criteria
  • Work Experience / Audio typing

Skills & Abilities

Essential criteria
  • Good Communication Skills / Accurate & Efficient typing skills / organisation of workload / work as part of a team
Desirable criteria
  • Some knowledge of anatomical/ medical terminology / Ability to follow procedures and protocols

Personal Attributes

Essential criteria
  • Diplomatic / Flexible / confidentiality / discreet / Good telephone manner

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Mirriam Dupree
Job title
Service Support Manager
Email address
[email protected]
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