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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
001-AC094-0525
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
Wales Genomic Health Centre
Town
Cardiff
Salary
£24,433 - £26,060 per annum
Salary period
Yearly
Closing
04/06/2025 23:59

Employer heading

NHS

AWMGS Administrator

Band 3

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed


 

Job overview

An exciting opportunity has arisen for AWMGS Administrators to join the All Wales Medical Genomics Service on a permanent, full time basis based at the Canolfan Iechyd Genomig Cymru (Welsh Genomic Health Centre) in Cardiff. 

The pay progression steps for this Band 3 post begins at £24433 and top at £26060. Typically, those appointed from external employers join the NHS at the bottom of the scale. The expectation is that all staff will meet the required standards and will, therefore, be able to progress on their pay step date.

The pay progression framework is underpinned by the Values Based Appraisal process and is intended to ensure that all staff within each pay band have the appropriate knowledge and skills they need to carry out their roles and so make the greatest contribution to patient care.

You will be committed to providing a quality service to patients, working flexibly and conscientiously to achieve service objectives.   

We are looking for individuals who share the core values of the organization:

  • We care about the people we serve and the people we work with
  • We trust one another
  • We respect each other
  • We take personal responsibility
  • We treat people with kindness
  • We act with integrity

Main duties of the job

To provide a full range of administrative and support services to the All Wales Medical Genomics Service in support of the effective delivery of clinical and laboratory services. This will involve:

  • Support through the processing and transmitting of patient data, reports and files using both paper and computerised systems. 
  • Effective submission of patient reports within agreed turnaround times.
  • Attendance, recording and production of formal minutes of meetings as required. 
  • Reception duties which include (but are not limited to):  Receiving, opening, prioritising and distribute mail and deliveries.
  • Taking telephone enquiries and dealing with them appropriately, being aware of the need for sensitivity and confidentiality at all times.
  • Excellent computer skills.
  • Organisational and communication skills.
  • Effective prioritisation of workload.
  • Working with a team of healthcare professionals and wider colleagues in a dynamic environment.

You will also be part of an administration team supporting a range of genetics staff, including Consultants, SPRs, Genetics Counsellors, Clinical Scientists and Technologists.

The Directorate encourages personal development and you will be expected to take an active part in the values based appraisal process. Not only is this a busy and challenging specialty but you would also be joining a friendly and dedicated team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

 

 

Person specification

Qualifications

Essential criteria
  • Good standard of general education with a minimum of 4 GCSEs including Maths and English or equivalent experience
Desirable criteria
  • Additional word processing/computer qualifications

Skills

Essential criteria
  • Accurate and efficient typing skills
  • Prioritise and manage own workload
  • Excellent communication skills, including good telephone manner
  • Excellent computer skills using Word, Excel, PowerPoint, Outlook etc.
  • Can work on own initiative

Experience

Essential criteria
  • Working in an office environment in a secretarial or administrative position
Desirable criteria
  • Experience of working in the NHS

Special Knowledge

Essential criteria
  • Ability to work as part of a team in an extremely busy environment
Desirable criteria
  • Knowledge of (PMS computer system), Patient management system.

Personal Qualities

Essential criteria
  • Committed to providing a quality service

Other

Essential criteria
  • Awareness of the importance of confidentiality

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Baker
Job title
Assistant Service Manager
Email address
[email protected]
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