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Job summary

Main area
Administrative services
Grade
Band 3
Contract
12 months (Mon-Fri 08.30-16.30 (Fixed term to meet the needs of the service))
Hours
  • Full time
  • Part time
  • Job share
  • Home or remote working
37.5 hours per week
Job ref
001-ACS088-0725
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
Denbigh House, UHW
Town
Cardiff
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
03/08/2025 23:59

Employer heading

NHS

Community Diabetes Team Administrator

Band 3

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. 


 

Job overview

To provide a full range of administrative and secretarial services to the Community Diabetes Specialist Nurse Team in support of the effective delivery of services.

 

Main duties of the job

We are looking for an Administrator to work as part of the Community Diabetes Specialist Nurse team in the Cardiff and the Vale, to provide high level administration, manage patient referrals and work alongside the Diabetes Specialist Nurse Team to ensure queries are dealt with in a timely manner, be responsible for day to day filing, answering emails, maintaining office IT systems and ordering stock and booking clinic appointments. 

The post holder will need to be highly motivated and possess good communication skills,  plus be able to demonstrate excellent typing and interpersonal skills. The successful candidate would benefit from having previous experience of working in a busy and challenging office environment. The post holder will be supported to thrive in a busy, varied and professional working environment.

The post offers hybrid working, from home as well as in the community setting and diabetes resource centres.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full Job Description and Personal Specification attached with the supporting documentation or please click - Apply now' to view in Trac. 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or equivalent administrative experience.
  • Proficient in use of Microsoft packages i.e. Word, Excel PowerPoint.
Desirable criteria
  • Statistical Background.

Experience

Essential criteria
  • Development of databases, analytical skills & data presentation
  • Previous experience of administrative work
Desirable criteria
  • Knowledge of basic office procedures
  • Previous NHS experience
  • Use of PARIS system

Skills

Essential criteria
  • Ability to work well under pressure
Desirable criteria
  • Experience dealing with patients and multi-disciplinary team

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Cornes-Payne
Job title
Nurse Lead Diabetes
Email address
[email protected]
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