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Job summary

Main area
Cardiothoracic Department
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
001-AC120-0426
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
16/04/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Medical Secretary Cardiothoracic Surgery

Band 4

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086


 

Job overview

The Cardiothoracic Directorate is a busy and growing service based at University Hospital of Wales and University Hospital Cardiff.

We are looking for a capable and enthusiastic individual to join our secretarial team.  The successful candidate will provide comprehensive secretarial and administrative support for the Cardiothoracic Surgery Consultants and their team.   

You will need to have experience in  audio typing and possess excellent administration skills to undertake this demanding and fulfilling role as part of a hardworking and friendly multi-disciplinary team.  Excellent IT skills are required for this post.  

Main duties of the job

The role will include a range of duties including typing, word processing, waiting list mangement and booking, arranging outpatient appointments and being first point of contact for patient queries amongst other general administrative duties.

You must have the ability to work in a busy environment and possess excellent organisational skills, have the ability to use your own initiative and communicate well at all levels.  

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. 

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is  “Caring for People, Keeping People Well”, and our  vision is that every person’s chance of leading a healthy life should be equal.   As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing.    We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research.   Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.    

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.    Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline.  Whether city life or rural living, Cardiff  and the Vale offers the best of both worlds.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • Good standard of Education
  • Significant experience of Audio typing/Typing word processing
Desirable criteria
  • AMSPAR qualification or working towards

Experience

Essential criteria
  • Dealing with confidential issues
  • Ability to communicate effectively at all levels
  • Ability to use Microsoft office including Word, Excel and Access
Desirable criteria
  • Previous NHS Experience
  • experience including using word , Excel

Skills

Essential criteria
  • Excellent organisational skills and ability to prioritise.
  • Good interpersonal skills
  • Able to function efficiently under pressure and meet deadlines
  • Able to concentrate for prolonged periods of time on detailed information
  • Excellent communication skills
  • Ability to work alone and as a member of a team
Desirable criteria
  • Previous experience at organising meetings.
  • Ability to use the UHB Intranet and e-mail systems.

Personal Qualities

Essential criteria
  • Flexible in approach to duties, enthusiastic and motivated
  • Displays sensitivity and confidentiality

OTHER

Essential criteria
  • Commitment to customer care and quality
Desirable criteria
  • Flexible regarding role and working hours.
  • Ability to speak Welsh

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Leanne Handley/ Rebecca Gristock
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
02921844009
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