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Job summary

Main area
Directorate of Urology, Surgery Clinical Board.
Grade
Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
001-AC133-0426
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£28,819 - £31,626 per annum pro rata
Salary period
Yearly
Closing
27/04/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Medical Secretary

Band 4

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086


 

Job overview

The Urology Department at the University Hospital of Wales are recruiting a part-time Medical Secretary to join our experienced team.

The successful applicants should have a proactive and friendly attitude and be able to demonstrate excellent secretarial experience and skills and be able to meet the main duties of the role. 

Applicants should be highly organised, efficient and have the ability to prioritise their own workload.

Main duties of the job

Main duties of the job will include the typing of clinical correspondence related to clinics, in-patient stays and out-patient procedures. 

Using Excel you will ensure that all follow-up actions are carried out and be proactive in chasing outcomes.

Answering queries via telephone and email within the remit of the role and/or passing queries on to relevant member of staff.

In-patient waiting list management.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

  • Audio typing.
  • Day to day management of Consultant diary and theatre lists.
  • Arranging elective admissions/pre-admission clinics.
  • Acts as first point of contact for enquiries from patients, relatives, GP's and other healthcare professionals.
  • Makes appointments for Consultant with colleagues, patients, relatives, pharmaceutical companies etc. and reminds Consultant of daily commitments.
  • Arranging ad hoc clinics.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level
  • NVQ 3 or equivalent qualification and/or experience
  • RSA stage II or equivalent experience

Experience

Essential criteria
  • Secretarial experience
  • Understanding of the Microsoft Office package
  • Good understanding of need for accurate data capture and reporting
Desirable criteria
  • NHS experience
  • Previous use of uHB IT systems

Skills

Essential criteria
  • Excellent communication skills both written and verbal
  • Excellent organisation skills
  • Ability to work effectively and efficiently under pressure and meet deadlines
  • Able to concentrate for prolonged periods of time on detailed information
  • Accurate and efficient typist
  • Ability to prioritise own workload

Personal Qualities

Essential criteria
  • Committed to providing a quality service
  • Able to work under pressure
  • Ability to work in a team and on own initiative

Other

Essential criteria
  • Conscientious with good attention to detail
  • Awareness of the importance of confidentiality

Special Knowledge

Desirable criteria
  • AMSPAR certificate or equivalent

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Rowlands
Job title
Secretarial Administration Manager
Email address
[email protected]
Telephone number
029 218 41929
Additional information

Monday - Friday 07:30 - 15:30.

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