Job summary
- Main area
- IM&T
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 001-AC197-1025
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- Weqas, Unit 6, Parc Ty Glas
- Town
- Cardiff
- Salary
- £56,514 - £63,623 per annum
- Salary period
- Yearly
- Closing
- 03/11/2025 23:59
Employer heading

IM&T Service Manager
Band 8a
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job overview
Weqas is a hosted agency within Cardiff and Vale University Health Board that provides External Quality Assessment services for Laboratory diagnostics both Nationally and Internationally.
The organization provides a bespoke IT platform for the upload of laboratory diagnostic data, data analysis, performance assessment and digital reporting for a wide range of diagnostic tests and Healthcare institutions. The platform and associated architecture are pivotal to the organization’s business model.
Main duties of the job
A member of the Weqas Management Team, the IT Services Manager is accountable to the Director for:
- The operational management, oversight and delivery of all IT services, including 3rd party managed services and those developed and delivered in house.
- The leadership, support and management of a small IT Services team including staff development, recruitment and retention, training, discipline and work assessments / appraisals.
- Proactively contributing to the overall IT Strategy, identifying opportunities for improving digital maturity, digital transformation, service, cost & process improvements for the organization.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Masters in a management and /or IT discipline or equivalent skills and experience.
Special Knowledge
Essential criteria
- Thorough understanding of project/program management
Experience
Essential criteria
- Proven experience as an IT Manager/ Program Manager or similar managerial position in IT
Skills
Essential criteria
- Excellent client-facing and internal communication skills.
Special Knowledge
Essential criteria
- Knowledge of performance evaluation and change management principles
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Annette Thomas
- Job title
- Weqas Director
- Email address
- [email protected]
- Additional information
Samantha Jones
Operations Manager
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