Job summary
- Main area
- Radiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (3 X 12.5 hour shifts on a two week rotation). Week 1: Mon, Tues and Thursday and Week 2: Wed, Fri and Saturday. There is also a requirement for the post holder to work one week every 8 weeks in the Radiology department in UHL, as well as the potential to cover adhoc Annual Leave and Sick Leave when required.)
- Job ref
- 001-AC123-0426
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- University Hospital of Wales
- Town
- Cardiff
- Salary
- £26,300 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 19/04/2026 23:59
Employer heading
Admin & Clerical Team Leader
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job overview
The post holder will oversee and ensure provision of all Clerical Officer duties within the Radiology Directorate to provide an efficient and effective service to the Directorate and the University Health Board.
The successful candidate will be supported to thrive in a busy and varied role and will work with the A&C staff in both University Hospital of Wales (UHW) and University Hospital Llandough (UHL) to ensure supervisory cover is maintained at all times. The cross site cover is expected to be a 1 week in 4 rotation to UHL. Monday– Friday 8.30 – 17.00.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- To supervise the day to day running of all reception and clerical areas, to ensure a smooth and efficient service reprioritise the allocation of staff and work as need.
- Will be responsible for the day to day supervision, induction and overall training of staff on RADI.S. and PMS.
- Ensure the rota is covered and runs smoothly including covering late evenings, nights and weekends, including cover for annual leave, and absence for all reception and clerical areas.
- Provide support to ensure the smooth running of the On-Call rota
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Skill
Essential criteria
- Excellent Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word Organised and methodical Attention to detail Excellent telephone manner Ability to manage own workload
Experience
Essential criteria
- Previous administrative and clerical experience preferably working in a hospital based role or related service within the NHS
Desirable criteria
- Experience of working in a supervisory role
Qualifications
Essential criteria
- 5 GCSE, NVQ Level 3 or appropriate previous experience.
Special Knowledge
Essential criteria
- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
Desirable criteria
- Understanding of Medical terminology
Personal Qualities
Essential criteria
- Flexible and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently and to delegate work to team. Able to multi task
Desirable criteria
- Able to liaise with members of the public / other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
Other
Essential criteria
- Ability to travel in a timely manner
Desirable criteria
- Ability to speak Welsh
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Claire Seaward
- Job title
- Radiology Admin & Clerical Manager
- Email address
- [email protected]
- Telephone number
- 029 21843062
- Additional information
Arisha Dodia
Deputy Admin & Clerical Manager
Tel: 02921843180
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