Job summary
- Main area
- Research and Development
- Grade
- Band 3
- Contract
- 2 years (2 years fixed term from Sept 2025.)
- Hours
- Full time - 37.5 hours per week (Mon-Fri)
- Job ref
- 001-ACS069-0625
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- University Hospital Llandough
- Town
- Cardiff
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading

Healthcare Support Worker - Clinical Research UHL
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
Health and Care Research Wales is a research infrastructure funded by the Division of Research & Development, Welsh Government. The overarching vision of Health and Care Research Wales is to be internationally recognised for its excellent health and social care research that has a positive impact on the health, wellbeing and prosperity of the people in Wales. A Support and Delivery infrastructure was established in 2015 in order to achieve maximum efficiency and effectiveness and international competiveness in the research environment within Wales. This included a Support Centre to provide centralised functions and services at a National level and local R&D functions via NHS R&D Departments at each organisation. The Health and Care Research Wales Support and Delivery mission is to facilitate health and social care research that will improve the health and well-being of people in Wales by providing and effective and efficient joined up centralised and local service.
The NHS R&D Departments led by a R&D Director provide local services for research support and facilitates the sponsoring and hosting of studies within in each UHB. Part of this service includes a NHS research delivery team consisting of Research Nurses, Midwives, Clinical Studies Officers, Research Officers and Administrators, employed by NHS organisations to support the delivery of high quality health and social care studies. The post holder will be a part of these NHS research delivery teams.
Main duties of the job
THIS POST IS FIXED TERM FOR UPTO 2 YEARS FROM SEPTEMBER 2025 DUE TO MEET THE NEEDS OF THE SERVICE
An exciting opportunity has arisen for an experienced healthcare support worker to support clinical trials within the Research Delivery Team, University Hospital Llandough, on a 2 year fixed term basis. The post holder will be a key member of the team in enhancing the patient research journey, supporting clinical and administrative tasks under the direction of the qualified nursing and allied health professional teams, and enabling the expansion of the clinical trials portfolio across multiple specialities. This is also an exciting time to become part of the Research Delivery UHL team due to the development of the new clinical trials space co-located within the POAARC unit.
The role requires the post holder to support tasks within the clinical environment, the research laboratory, and administrative tasks. Therefore, the post is most suited to a candidate that demonstrates experience and skills within a clinical environment, who is keen to develop further specialist skills as required of the role.
Please contact the Research Delivery team to discuss the post in further detail. Informal visits are welcomed.
This is a 2 year fixed term post initially with an option to increase to 4 years dependent on proof of concept. Secondment could be considered.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents
Person specification
Qualifications
Essential criteria
- NVQ/QCF Level 3 or equivalent level of knowledge.
- Good standard of educations including GCSE English, Maths, grade A-C or equivalent level 2 qualification.
Desirable criteria
- Research Experience
Experience
Essential criteria
- Experience of working in the NHS
Desirable criteria
- Research Experience/experience of working in a clinical trials unit.
Skills
Essential criteria
- A good level of interpersonal and communication skills
- Be able to demonstrate tact and diplomacy when working with others
- Ability to engage members of the public
Desirable criteria
- Ability to speak Welsh
- Abe to demonstrate situations where effective organisational skills have been used, such as organising meetings with internal and external stakeholders.
- Ability to work independently and as part of a team
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Charlotte Eglinton
- Job title
- Research Team Lead
- Email address
- [email protected]
- Telephone number
- 02921 826937
- Additional information
Vianne Smith
Senior Nurse - Research Delivery
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