Job summary
- Main area
- IT
- Grade
- Band 3
- Contract
- Apprenticeship: 48 months
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC153-0725
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Cardiff
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 29/07/2025 23:59
Employer heading
Cloud and Infrastructure Apprentice Engineer
Band 3
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
This role presents an exceptional opportunity for aspiring digital professionals to launch their careers within the dynamic Cloud and Infrastructure Teams. Under the mentorship of seasoned Team Leads, you will immerse yourself in a variety of infrastructure-related tasks, gaining invaluable hands-on experience in both cloud and on-premises environments. This journey will not only enhance your technical skills but also foster continuous personal and professional growth.
As an apprentice, you will embark on a meticulously crafted development plan aimed at unlocking your full potential and transforming you into a confident and proficient engineer. Alongside this practical experience, you will pursue a BSc in Computing (Software Engineering) at the University of Wales Trinity St David's, Swansea campus through the Apprenticeship programme, ensuring a robust academic foundation to complement your on-the-job training. The fully funded degree course is taught on a day release on Mondays during Term time.
We are in search of individuals who possess a natural flair for technology, an unwavering eagerness to learn, and a burning ambition to contribute to the management of the national infrastructure that underpins NHS Wales. If you are driven by a passion for innovation and excellence, this is the perfect platform to make a significant impact.
Main duties of the job
Act as the primary point of contact for service users, providing efficient and high-quality administrative support to the Core Services teams within the Cloud and Infrastructure department.
Assist the operational teams by delivering comprehensive operational infrastructure services, monitoring, and maintaining infrastructure systems as required.
Adopt a proactive approach to effectively support the infrastructure teams.
This position is fixed-term for 48 months.
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
PLEASE NOTE: If you’ve already completed a degree in a similar course you won't be eligible for the funding.
Please see the attached job description where you can find further details of the job and the main responsibilities.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to Level 3 (e.g. A Level standard, National diploma or higher) or possess the equivalent level of experience.
Desirable criteria
- Knowledge of Cloud and Infrastructure systems and procedures.
Experience
Essential criteria
- Experience of Word, Excel, Outlook, Teams and a good knowledge of information systems (including databases).
Skills and Attributes
Essential criteria
- Good interpersonal skills
- Ability to prioritise and meet deadlines
- Ability to work as part of a team
Desirable criteria
- Welsh language skills are desirable, levels 1 or above in understanding, speaking, reading and writing in Welsh.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Steve Davies
- Job title
- Head of ICT Operations
- Email address
- [email protected]
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