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Job summary

Main area
Admininstration
Grade
NHS AfC: Band 4
Contract
Secondment: 16 months (Maternity Cover until 24th October 2026. 21 hours to be worked over 3 days including Fridays.)
Hours
  • Part time
  • Flexible working
21 hours per week (An agile working model to allow flexibility between home and office-based working.)
Job ref
082-AC039-0525
Employer
Health Education and Improvement Wales
Employer type
NHS
Site
HEIW, Ty Dysgu
Town
Cardiff
Salary
£26,928 - £29,551 per annum pro rata
Salary period
Yearly
Closing
02/06/2025 23:59

Employer heading

Health Education and Improvement Wales logo

Dental Education Support Officer - INTERNAL TO NHS

NHS AfC: Band 4

 

 

Job overview

DENTAL EDUCATION SUPPORT OFFICER

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY THE NHS 

THIS POST IS SECONDMENT FOR UPTO 16 MONTHS DUE TO MATERNITY COVER

An exciting opportunity has arisen to join the Dental Deanery providing maternity cover in the role of Dental Education Support Officer.

This role provides a high level of administrative support and co-ordination supporting the training of dental professionals, including overseas Dentists and Dentists with Enhanced Skills.

You will have previous experience of working in a similar role, and possess excellent administrative, organisational and IT skills and the ability to communicate effectively with colleagues and stakeholders. Also important are enthusiasm, self motivation and an excellent eye for detail.

This post is being offered as a secondment opportunity only. If you wish to apply, you must have your line manager’s approval before making an application. This post is for a fixed secondment period but may be extended or made permanent at the end of the secondment period depending on available funding and business requirement.

Main duties of the job

The post holder will provide a high level of administrative support and co-ordination supporting the education of dental professionals, including overseas Dentists and Dentists with Enhanced Skills (DES):

 

·        Provide comprehensive, efficient, and confidential administrative support for the education and training of dental professionals in Wales.

·        Be the first and main point of contact for all enquiries providing comprehensive and professional information and guidance to stakeholders in relation to the education and training of dental professionals in Wales.

·        Work autonomously and to deadlines, using own initiative.

English and/or Welsh speakers are equally welcome to apply

Working for our organisation

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers.  Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person specification

Qualifications and knowledge

Essential criteria
  • Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge
Desirable criteria
  • Understanding of continuous professional development
  • Understanding of postgraduate dental education

Experience

Essential criteria
  • Experience of developing resources in different mediums
Desirable criteria
  • Experience of working in the NHS
  • Experience of supporting and working on projects

Skills

Essential criteria
  • Ability to work autonomously

Other

Essential criteria
  • Ambitious and willingness to learn
  • Motivated and resourceful
  • Approachable and adaptable
  • Willingness to travel to venues across Wales
Desirable criteria
  • Welsh Speaker (Level 1) or willingness to work towards

Qualifications and Knowledge

Essential criteria
  • Knowledge of administrative procedures
  • Knowledge of data protection and confidentiality

Experience

Essential criteria
  • Experience of establishing new administrative processes, systems, and procedures
  • Excellent working knowledge of Microsoft Office packages
  • Minute taking

Skills

Essential criteria
  • Highly developed interpersonal skills and ability to communicate at all levels
  • Excellent planning and organisational skills
  • Good time management skills and ability to meet deadlines
  • Problem solving

Employer certification / accreditation badges

Stonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident committedDying to Work CharterERS Silver Banner WelshEmployer pledge demonstrating a commitment to change how we think and act about mental health

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Ceri Negrotti
Job title
Business Manager (Dental)
Email address
[email protected]
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