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Job summary

Main area
Digital and Data
Grade
Band 5
Contract
12 months (This post is being offered as a secondment opportunity only.)
Hours
  • Full time
  • Flexible working
37.5 hours per week (An agile working model to allow flexibility between home and office-based working.)
Job ref
082-AC011-0326
Employer
Health Education and Improvement Wales
Employer type
NHS
Site
Ty Dysgu
Town
Cardiff
Salary
£31,516 - £38,364 per annum
Salary period
Yearly
Closing
14/04/2026 23:59

Employer heading

Health Education and Improvement Wales logo

Digital Learning Officer

Band 5

We are committed to promoting inclusion at HEIW and we welcome applications from everybody recognising the value that diversity brings to our workforce. To work in the UK, candidates who are not UK or Republic of Ireland (ROI) nationals require sponsorship via a Skilled Worker Visa, unless they have permission to work via another route.  Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW  - Work in the UK

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment. 

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

This post is fixed term/secondment for 12 months due to maternity cover.

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

A 12 month secondment post has become available within the Digital learning team within Health Education & Improvement Wales.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

This is an exciting opportunity to join our Digital Learning Team working on a variety of exciting project developments, which includes developing learning content and providing support to our Learning Management System.

Working closely with the Digital Learning team and HEIW colleagues, you will develop engaging E Learning which could take many forms such as interactive learning content, video and static content.  This will involve working closely with key stakeholders, managing project deliverables to a successful conclusion, training stakeholders, and providing Learning Management System support to HEIW colleagues and learners.

  • Use your E learning background to help us deliver engaging content for our diverse workforce.
  • Use your experience to provide engaging content achieving learning outcomes.
  • You will demonstrate experience of creating E Learning content.
  • Good understanding of Learning Management Systems.

Regular opportunities to advance skills via training and attending courses.

Working for our organisation

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers.  Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

  • Respect for All in every contact we have with others, 
  • Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving, 
  • Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
  • HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

  • a corporate induction and 90 day Welcome itinerary,
  • compassionate leadership, 
  • a meaningful values based performance appraisal process,
  • the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Experience

Essential criteria
  • Good working knowledge of Virtual Learning Environments /LMS and delivering distanced learning.
  • Experience of LMS authoring, administration and reporting.
  • Experience of coaching and guiding users on LMS platforms.
  • Experience of user support/service desk environments.
  • Experience and understanding of managing eLearning development projects and an appreciation of instructional design with eLearning methodologies.
  • Experience of using well-known third-party software to rapidly develop learning resources (e.g. Adobe suite or equivalent, Articulate 360 or equivalent).
Desirable criteria
  • Working knowledge of SCORM packages.
  • Graphic design experience and video creation.

Qualifications and Knowledge

Essential criteria
  • Degree or equivalent professional experience.
  • Good knowledge of pedagogical practices and how to implement them into an online learning resource.
  • Good knowledge of developing digital learning resources within successful projects.
  • Evidence of continuous professional development.
Desirable criteria
  • Project Management Qualification.
  • Hold a PGCE or equivalent training qualification.

Skills and Attributes

Essential criteria
  • Good interpersonal and communication skills.
  • Problem solving.
  • Creative flair
  • Good time management
  • Ability to set own work priorities.
  • Ability to work effectively with others in the Digital Learning team, Digital and HEIW colleagues.
Desirable criteria
  • Welsh Speaker (Level 1) or willingness to work towards.

Other

Essential criteria
  • Ability to regularly work from site.
  • Ability to work flexibly to meet the needs of the service.

Employer certification / accreditation badges

Stonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident committedDying to Work CharterERS Silver Banner WelshEmployer pledge demonstrating a commitment to change how we think and act about mental health

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Tim Nicholls
Job title
eLearning Content and Delivery Manager
Email address
[email protected]
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