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Job summary

Main area
Administration
Grade
Band 3
Contract
12 months (Fixed term)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
043-AC074-0525
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Companies House
Town
Cardiff
Salary
£24,433 - £26,060 per annum
Salary period
Yearly
Closing
20/05/2025 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Administrator

Band 3

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

 

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

 

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

 

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

 This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

NWSSP Legal & Risk Services are looking for a highly motivated and organised individual to join our administration team. The post holder will provide comprehensive administrative support to the Legal & Risk teams.
The successful applicant will have previous experience carrying out a wide range of administrative duties and be able to work to tight timescales within an environment of conflicting workload demands.  Excellent communication skills, prioritisation skills and the ability to build trust-based relationships are essential. Successful applicants will also be able to demonstrate our core values:
• Listening and Learning
• Working Together 
• Taking Responsibility
• Innovating 

Main duties of the job

The administrator will be responsible for the day-to-day administration for Legal and Risk Services. The administrator will work alongside colleagues in the Business Support function to provide a timely and responsive service to Legal and Risk and its stakeholders through email correspondence and the daily management of the mailroom services. The administrator will be responsible for photocopying highly confidential legal documents and medical records, assisting with the preparation of bundles and scanning medical records, expert reports and updating the legal database.
The administrator will support the Business Support function with other tasks to support the service including health and safety, financial tasks and supporting the induction and leavers process for the Legal & Risk team.
The post-holder will need to be able to work from our Cardiff based offices as the role involves a combination of office and home working.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This post is fixed term/secondment for 12 months to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications and/or Knowledge

Essential criteria
  • Good standard of general education up to O Level, GCSE level or equivalent examination passes.
  • English Language and Mathematics O Level, GCSE or equivalent.
  • NVQ level 4 in Business Administration or equivalent knowledge and experience.
  • Understanding of Health & Safety issues.
  • Understanding of the need to maintain the confidentiality of the Organisation.
Desirable criteria
  • A Level standard
  • Higher National Certificate (HNC) or Association of Accounting Technicians (AAT) certificate level 3 or 4 or equivalent
  • ECDL or equivalent qualification
  • Website management
  • Thorough understanding of office procedures

Experience

Essential criteria
  • Experience of carrying out a wide range of administrative duties in an office environment.
  • Understanding of the need to adhere to office guidelines and procedures.
  • Experience of dealing with confidential, sensitive data with an understanding of the maintenance and storage of sensitive records.
Desirable criteria
  • Experience of working within the NHS.
  • Experience of working within an organisation that has achieved a Quality Assurance accreditation.
  • Experience of using financial computer systems, e.g. Oracle.

Aptitude and Abilities

Essential criteria
  • A good level of IT skills, including the use of Microsoft Word, Excel and Outlook.
  • Good organisation skills to be able to prioritise workload to achieve deadlines.
  • Ability to use own initiative.
  • Ability to liaise and communicate with both internal and external personnel both verbally and written.
  • Good telephone manner
Desirable criteria
  • Ability to use computer packages such as PowerPoint.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other

Essential criteria
  • Ability to establish good working relationship with colleagues and clients.
  • Enthusiastic
  • Team worker.
  • Flexible approach to the needs of the service and friendly with a professional approach to work.
  • Ability to work on own initiative.
  • Keen to learn and develop skills.

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau ApprenticeshipsArmed Forces Bronze Award NWSSP

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Alexandra Milligan
Job title
Business Manager
Email address
[email protected]
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