Job overview

Diabetic Eye Screening Wales (DESW) provides a screening service for the early detection of diabetes related eye disease (diabetic retinopathy), helping to save the eyesight of the population that we screen.

DESW is pleased to be offering an exciting opportunity to join our newly established Public Health Wales (PHW) Screening Centre in Cardiff.  We are looking for a highly motivated and reliable individual to work supporting our management team and to cover reception duties at the Centre where three screening programmes regularly hold their clinics.

This post-holder will be motivated and committed to support the wider screening teams on-site in Kimberly House, with a pleasant manner and confidence when dealing with members of the public.  In addition to being responsible for meeting and greeting participants as they arrive for their appointments, this role will be required to support members of the wider DESW management team with general administration tasks.

Main duties of the job

This is a busy and varied role, which requires the ability to deal with a wide range of tasks and deadlines. We are looking for an individual who has energy, enthusiasm and commitment, good interpersonal skills, and the confidence to deal with a wide range of matters with diplomacy and, at times, urgency.

Duties include:

Working full time covering reception in busy PHW Screening Centre, meeting and greeting participants, dealing with queries and support screening staff.

Providing a comprehensive administrative support service to the Management Team in relation to operational and clinical delivery of the DESW screening Programme including drafting letters, writing up of minutes from meeting recordings, preparing agendas. 

Acting as operational contact point for the building, ensuring that issues impacting on high quality clinic provision are addressed and escalated as required.

If you are a person who prides yourself on your communication and organisational skills, your ability to prioritise workload and to work cohesively as part of a wider team, then we’d love to hear from you.

The ability to speak and write in Welsh is essential for this post.

Working for our organisation

We are Public Health Wales – the national public health organisation for Wales. Our purpose is ‘working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. 

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales.  Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change. 

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion.  We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/