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Job summary

Main area
Administration Assistant Apprenticeship
Grade
Apprentice Level 2
Contract
18 months (Apprenticeship for 18 months until 31/03/2027)
Hours
  • Full time
  • Home or remote working
37.5 hours per week
Job ref
028-AC180-0725
Employer
Public Health Wales NHS Trust
Employer type
NHS
Site
2 Capital Quarter
Town
Cardiff
Salary
£23,875 per annum
Salary period
Yearly
Closing
29/07/2025 23:59

Employer heading

Public Health Wales NHS Trust logo

Apprentice Administration Assistant

Apprentice Level 2

 

Welcome to Public Health Wales, the national public health organisation for Wales

Our vision is Working to achieve a healthier future for Wales

To find out more visit Public Health Wales and watch this video about our Strategic Plan

Working together, with trust and respect, to make a difference

Follow us on Facebook, LinkedIn, Twitter and Instagram

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.

 


 

 

Job overview

An exciting opportunity has arisen to join a dynamic and rapidly growing team as an Admin Assistant Apprentice within the Improvement and Innovation team, based in the Nursing, Quality and Integrated Governance Directorate (NQIG). 

The NQIG Directorate brings together three key divisions: Nursing and Quality, Integrated Governance, and the National Safeguarding Service. Our shared mission is to enhance quality and capability across public health services in Wales. We do this by engaging with, enabling, and empowering those we work with and serve, helping to build a healthier future for all. 

Apprenticeship for 18 months until 31/03/2027.

Main duties of the job

Ready to kickstart your career in Administration? 
Whether you’re about to embark on your career journey or looking for an exciting career change, this could be the perfect opportunity for you!

We’re Public Health Wales, and we’re on the hunt for a proactive and detail-oriented individual to join our Improvement and Innovation team as an Admin Assistant Apprentice for 18 months. 

So, what’s the role all about?
In this role, you’ll be the glue that holds everything together in our dynamic team. 

From managing diaries and organising meetings to keeping on top of essential admin tasks, you’ll learn how to keep things moving efficiently.

You’ll work alongside a supportive team, picking up practical skills and real-world experience while completing a fully funded Level 2 Digital Skills for Business apprenticeship. You will have the opportunity for hybrid working from home and our office in Cardiff. Training will be delivered using a mixture of face-to-face and remote learning sessions.

Working for our organisation

We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. 

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales.  In a world facing complex health challenges, our work has never been so important. 

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity.  We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.


To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Detailed job description and main responsibilities

What’s in it for you?
•    Learn while you earn: Gain hands-on experience and achieve a nationally recognised qualification.
•    Support every step of the way: You’ll have mentors and colleagues who are rooting for your success.
•    Make a difference: Contribute to improving the health and well-being of people in Wales.

What we’re looking for:
•    A keen eye for detail and a love for organisation
•    Strong communication skills – you’ll be working with lots of different people
•    Basic IT skills and a willingness to learn (we’ll help you become a tech wizard in no time!)
•    A positive attitude and enthusiasm to grow your skills

No formal qualifications? No problem! If you’ve got the passion and potential, we want to hear from you.

Sparked your interest?
If this sounds like the opportunity you’ve been waiting for, click "Apply" and tell us why you’re the perfect fit. Use the supporting information section to showcase your skills, experience, and ambition.

Take the first step in building your future – apply today!

 

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.

 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

 

Person specification

Qualifications and Knowledge

Essential criteria
  • Basic understanding of what an administrative role involves.

Skills

Essential criteria
  • Ability to use Microsoft Office 365 Word and Outlook
  • Ability to communicate effectively, including telephone, email and in-person, with a wide range of people
  • Good attention to detail
  • Willingness to follow instructions and ask for help when needed
  • Able to stay organised and manage time effectively with support
  • Able to work as part of a team and show reliability
  • Good level of keyboard skills
  • Good time management
  • Ability to deal with confidential information or situations in an appropriate and sensitive manner
Desirable criteria
  • Ability to speak Welsh at level 1 to 5, or willingness to learn

Values and Behaviours

Essential criteria
  • Enthusiastic about learning and developing new skills.
  • A positive attitude towards work and contributing to a team.
  • Willing to follow Public Health Wales Being Our Best Framework (values and behaviours).
  • Treats others with kindness, respect, and fairness.

Other

Essential criteria
  • Commitment to completing the apprenticeship programme, including attending any required training sessions.
  • Willingness to learn.
  • May be required to work in different teams or departments as part of development.
  • Willingness and ability to travel between sites on occasion.

Employer certification / accreditation badges

Final Gold LevelDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.Final Gold Level WelshRefugee Employment NetworkStep into healthHappy to Talk Flexible WorkingArmed Forces CovenantStonewall Top 100 Employers in 2023Employer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Mark Griffiths
Job title
Innovation Lead
Email address
[email protected]
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