Job summary
- Main area
- Delivery Manager/Scrum Master
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 028-AC136-0625
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- Capital Quarter 2
- Town
- Cardiff
- Salary
- £46,840 - £53,602 per annum
- Salary period
- Yearly
- Closing
- 24/06/2025 23:59
Employer heading
Delivery Manager/Scrum Master
Band 7
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
Follow us on Facebook, LinkedIn, Twitter and Instagram
Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
We are looking for a skilled and driven Delivery Manager / Scrum Master to support agile delivery across Public Health Wales’ digital and data transformation portfolio. This pivotal role ensures high-impact projects are delivered on time, within scope, and aligned with strategic and operational priorities.
You will apply agile methodologies across multiple workstreams—facilitating ceremonies, coaching teams, and fostering collaborative, adaptable ways of working. Acting as a key liaison between technical and non-technical stakeholders, you’ll translate complex digital concepts into accessible language and ensure seamless communication throughout the project lifecycle.
The role sits within the Research, Data and Digital Directorate and contributes directly to the organisation’s strategic goals. You’ll work closely with cross-functional teams, senior leaders, and external partners to help shape effective, future-ready services across the health system.
If you're passionate about digital transformation, agile delivery, and public health innovation—this is your opportunity to make a real difference.
Main duties of the job
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Facilitate the effective delivery of digital and data projects using agile methodologies such as Scrum, Kanban, and Lean. Coordinate agile ceremonies including sprint planning, stand-ups, and retrospectives, ensuring team collaboration and alignment with organisational goals. Support product owners in defining user stories and delivery priorities. Develop and maintain delivery plans, manage risks and dependencies, and ensure timely reporting to senior stakeholders. Act as the main contact for stakeholders, translating complex digital concepts into accessible language and promoting transparency across teams. Coach and mentor cross-functional teams to embed agile practices, encourage self-organisation, and promote a culture of responsiveness and high performance. Manage delivery documentation, budgets, and ensure compliance with NHS governance and information standards. Support change processes and stakeholder engagement through clear communication and structured implementation. For further information on Public Health Wales please visit https://phw.nhs.wales/ |
Working for our organisation
We are Public Health Wales – the national public health organisation for Wales. Our purpose is ‘working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
About the Role
Join Public Health Wales as a Delivery Manager / Scrum Master and play a pivotal role in transforming how we deliver digital and data services across the organisation.
You'll drive agile delivery across our digital portfolio—facilitating sprints, coaching teams, removing blockers, and ensuring projects land on time, on scope, and on strategy. From improving team performance to translating complex ideas for non-technical audiences, your leadership will make a tangible impact on health services in Wales.
What You’ll Do
- Champion Agile: Lead ceremonies, embed best practices, and tailor agile approaches across Scrum, Kanban, and Lean delivery models.
- Deliver Results: Manage risks, track progress, and keep digital and data projects aligned to business goals.
- Engage Stakeholders: Bridge communication between technical teams and senior leaders, translating ideas into action.
- Drive Change: Support digital transformation with strong planning, governance, and change management practices.
- Lead Teams: Line manage and coach staff, develop high-performing teams, and contribute to recruitment, training, and team wellbeing.
- Manage Budgets: Oversee project finances, ensure accurate forecasting, and contribute to business case development.
What You Bring
- Certified Agile/Scrum professional with hands-on experience in delivery leadership.
- Strong communicator and influencer with a passion for digital transformation.
- Skilled in working across complex, multi-stakeholder environments—especially in healthcare or the public sector.
- Comfortable managing multiple priorities, risks, and team dynamics.
The Job Description and Personal Specification provide full details.
Person specification
Qualification and Knowledge
Essential criteria
- • Level 7 qualification / Masters or equivalent demonstrable working experience
- • Project Management qualification
- • Agile Certified Practitioner
- • Certification in Scrum Master or equivalent.
Experience
Essential criteria
- • Proven demonstrable knowledge of digital and data governance practices within a healthcare setting.
- • Strong background in leading digital transformation projects using agile methodologies such as Scrum, Kanban, or Lean.
- • Significant experience working as a Delivery Manager, Scrum Master, or in a similar agile delivery role within a digital or data-focused environment.
- • Extensive experience in managing end-to-end delivery processes, including project initiation, planning, execution, and post-delivery review.
- • Experience working with cross-functional, distributed teams and managing projects with varying levels of complexity.
- • Experience with project management tools and maintaining project documentation to support project governance.
- • Experience in line management, with the ability to coach, mentor, and provide leadership to teams.
- • Experience of managing multiple priorities and deadlines, ensuring delivery targets are met without compromising quality.
- • Experience of managing budgets including external funding and procurement processes.
- • Experience of generating plans, that are multi layered in various formats, including easy read. • Experience of people management
- • Full understanding of the Principles of Data Protection, Information Asset management, including completing of DPIA’s and other impact assessments or data sharing agreements.
- • Risk Management experience.
- • Experience of people management
Skills & Atributes
Essential criteria
- • Proven ability to translate complex technical language into clear, non-technical terms for diverse audiences, including senior leaders and business stakeholders.
- • Highly developed communication skills, with the ability to influence and engage stakeholders at all levels of the organisation.
- • Highly developed coaching skills, with the ability to gain trust, deploy empathy, establish goals and support teams and individuals to achieve them.
- • Strong problem-solving abilities and the capacity to navigate ambiguity, ensuring project success in fast-paced and dynamic environments.
- • Excellent written and verbal communication skills including presentation skills.
- • Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
- • Document management using SharePoint
- • Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint and SharePoint.
- • Ability to work under pressure whilst meeting deadlines and adapt to changes in demand and workload.
- • Strong problem solving skills.
- • Able to work autonomously.
Desirable criteria
- • Welsh Language Skills
Other
Essential criteria
- • Ability to travel between sites in a timely manner to meet the needs of the service
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Hilary Parsons
- Job title
- Governance & General Manager
- Email address
- [email protected]
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