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Job overview

We’re the Improvement Cymru Academy, and form part of Improvement Cymru, the national quality improvement service for NHS Wales.  The Improvement Cymru Academy draws upon local and international learning, bringing new complimentary models of improvement approaches to NHS Wales, as well as integrating offers from partner bodies within Wales.  This brings a wider and deeper lens to improvement science, incorporating safety; flow; system-thinking; spread and scale and behaviour change, all based around a co-productive approach.  The post will focus on supporting the creation of improvement learning and support, building upon the solid foundations already established.   

We're about people and working with people to provide the knowledge and skills to improve services. Whatever your professional background we wish to hear from you if you're an innovative and passionate trainer with experience and skills in quality improvement and possess excellent communication skills. We value diversity, inclusivity, flexibility and a willingness to work together. If you are curious about developing others through the delivery of high quality training, enjoy working with people and trying to get the best from them, able to think creatively and wish to work within a dynamic team from differing professional backgrounds, then we would love to see your application. Or if you need to find out more, drop Matthew and email on: [email protected]. 

Main duties of the job

You’ll be a member of the Improvement Cymru Academy team and will through the delivery of high quality Improvement training and the provision of bespoke support enable improvement in the quality and safety of care across NHS Wales. The Improvement Cymru Academy brings together all of our Improvement skills development, coaching and guidance.  We work closely with partners in health, social care, education and wider UK improvement partners to inform our improvement curricula development with our work aiming to make improvement easier to learn about, practice and deliver, providing the strong roots and connections of system-wide improvement. By providing knowledge and skills are our aim is to help enable health and care staff to provide the best possible service to people accessing health and care services in Wales.

The role will be based in Cardiff, at the main Improvement Cymru offices or Wrexham. Current working conditions support both a blended approach of office and home-working. At times your work may take you to different partner organisations across Wales. We respect that there is more to life than work and we offer a flexible working policy to help you balance your home and working life. This permanent post is offered on a full time, part time or job share basis. The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales. 

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction – enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards. 

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/