Job summary
- Main area
- Public Health Wales (PHW)
- Grade
- Band 7
- Contract
- Fixed term: 18 months (Until 31st March 2027)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 028-AC225-0925
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- No 2 Capital Quarter
- Town
- Cardiff
- Salary
- £48,527 - £55,532 per annum
- Salary period
- Yearly
- Closing
- 14/09/2025 23:59
Employer heading

Operational Delivery Manager
Band 7
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Job overview
Public Health Wales (PHW) is seeking an Operational Delivery Manager to support the NHS Wales Strategic Clinical Network for Diabetes and PHW’s Tackling Diabetes Together programme. This novel, fixed‑term role runs until March 2027.
Tackling Diabetes Together is a five-year programme that will bring together health care leaders to address the growing health problem. By 2028 the programme will have achieved its two objectives - to have fewer people living with diabetes as well as better care and outcomes for those already living with diabetes. This is the second year of the programme, with a focus shifting to delivery of well-defined programmes designed to improve the lives of people with diabetes.
You will report jointly to the Transformation Director at PHW and the Diabetes Strategic Clinical Network. You will play a central role in delivering operational leadership, helping to ensure that PHW’s and the Network’s shared strategic objectives – including system‑wide prevention, early intervention and enhanced care – are translated into high‑impact delivery across Wales.
The scale of the challenge is significant: current figures show around 220,000 people in Wales living with diabetes or pre‑diabetes, and projections indicate that by 2035 one in eleven adults will have Type 2 diabetes. This role offers the opportunity to be part of a transformative system response, making measurable difference
Main duties of the job
As an Operational Delivery Manager, you will be involved in:
- Leading and coordinating operational delivery of programme workstreams across multiple stakeholders.
- Monitoring performance and operational metrics, ensuring progress toward strategic objectives, for example the bundle of 8 care processes
- Developing workplans, tracking milestones, and overseeing risk and issue registers.
- Liaising between PHW, the Strategic Clinical Network and partner health boards & third‑sector organisations to support the delivery of agreed outcomes.
- Supporting implementation of prevention‑focused initiatives (e.g. AWDPP, digital tools, community interventions, events, comms & engagement).
- Resource allocation, and procurement where required.
- Preparing reports, briefings and presentations for senior stakeholders including PHW leadership and NHS Wales boards.
- Facilitating governance meetings and steering groups, including stakeholder coordination.
- Identifying risks and implementing mitigating actions in line with prudent healthcare principles.
- Ensuring compliance with Welsh Government/NHS policy, information governance and equality impact assessments.
- Contributing, collaborating and following the theory of change methodology for the programme and providing focussed leadership to allow the successful delivery on system-agreed milestones.
Working for our organisation
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
QUALIFICATIONS
Essential criteria
- Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience
Desirable criteria
- Qualification specific to or related to programme management
KNOWLEDGE TRAINING AND EXPERIENCE
Essential criteria
- Experience of coordinating complex work across a large number of staff
- Experience working with projects or programmes within large organisations
- Comprehensive knowledge and understanding of clinical governance and risk management systems
Desirable criteria
- Experience of coordination and management of projects/ programmes within the NHS
- Demonstrable success in leading and delivering change
SKILLS COMMUNICATION/ RELATIONSHIP
Essential criteria
- To facilitate good working relationships with other colleagues across the Trust, organisations and multiple stakeholders
- To be able to communicate effectively complex information to others
- To be able to lead, motivate and influence individuals within the team and wider organisation.
Desirable criteria
- Leadership skills
PLANNING
Essential criteria
- Ability to think and plan strategically and to prioritise work in the face of competing demands
ANALYTICAL AND JUDGMENTAL
Essential criteria
- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
- To prioritise, identify and plan own work activity and associated professional development needs
Desirable criteria
- Gallu amlwg i ddadansoddi problemau cymhleth ac i ddatblygu datrysiadau ymarferol a dichonadwy er mwyn mynd i'r afael â hwy a’u rhoi ar waith yn llwyddiannus neu gynniga rhoi cyngor arbenigol.
FINANCIAL
Essential criteria
- Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making.
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Health Improvement Business Support Team
- Job title
- Health Improvement Business Support
- Email address
- [email protected]
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