Job summary
- Main area
- Legal & Risk
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 043-AC119-0725
- Employer
- NHS Wales Shared Services Partnership
- Employer type
- NHS
- Site
- Companies House, Alder House, Matrix House
- Town
- Cardiff / St Asaph / Swansea
- Salary
- £56,514 - £63,623 per annum pro rata
- Salary period
- Yearly
- Closing
- 31/07/2025 23:59
Employer heading

Senior Safety & Learning Advisor
Band 8a
Job overview
Senior Safety & Learning Advisor - Maternity & Neonatal Safety & Learning Programmes
Are you the dynamic individual we are seeking to help drive the PROMPT Wales, Community PROMPT Wales, IFS Wales and MoNET Wales programmes and support the wider work of the Welsh Risk Pool.
The Welsh Risk Pool coordinates these essential programmes along with Learning from Events in relation to claims and redress cases and has recently collaborated with organisations to develop a framework for Enhancing Learning Organisations.
The PROMPT Wales and Community PROMPT Wales programmes are firmly established in clinical groups and it is important to review the clinical outcomes achieved by this work. The post holder will take responsibility for this evaluation.
This post will focus on these important areas but will be involved in the wide and diverse portfolio which is led by the Welsh Risk Pool.
Main duties of the job
The postholder will lead on areas of the Welsh Risk Pool portfolio and be a key member of the Maternity & Neonatal Safety & Learning Function, with the ability to support all areas of the work.
The successful post holder will be required to provide and receive highly complex, sensitive, or contentious information in circumstances where there may be barriers to understanding or engagement.
Undertaking Quality Assurance of training, the post holder needs to have strong facilitation skills and familiarity of work working with local faculty.
Highly developed communication skills in dealing with internal staff and external agencies to ensure compliance with performance, quality, and improvement targets, along with strategic objectives.
Regularly requires the use of negotiation and diplomacy; undertaking presentations to staff groups and stakeholders – needing to convey ket information for quality outcomes.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do.
We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement.
Innovation is built into everything that we do.
We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.
We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.
We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications & Knowledge
Essential criteria
- Master's Degree in an appropriate discipline or equivalent experience
- ECDL qualification or equivalent knowledge of ICT
- Strong knowledge of Claims / Risk Management
- Strong knowledge of healthcare operations in a broad range of clinical settings (e.g. acute, primary care, mental health, paediatrics)
- Registered Clinician (Doctor, Nurse, AHP) OR Risk Management Qualification to Diploma Level OR Health & Safety Qualification to Diploma Level (or equivalent)
- Formal Investigation qualification or health & safety qualification, or demonstrable strategic experience
- Teaching / Training Qualification or willingness to complete a suitable programme
Desirable criteria
- Legal Qualification
Experience / Aptitude and Abilities
Essential criteria
- Experience of working in a concerns management / investigations / quality improvement role in the NHS
- Experience of developing training programmes and providing training in a one-to-one setting and to small & large groups
- Well established balanced investigation skills
- Experience of working in an environment under pressure and to strict deadlines
- Analytical skills and the ability to present complex statistical and narrative information
- Leadership, communication, negotiation, and motivational skillsassociated with supporting colleagues in other departments and services and delivering information which may not be well received
- Ability to effectively organise, prioritising competing tasks
Desirable criteria
- Familiarity with the NHS Wales claims management process
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sarah Hookes
- Job title
- Assistant Head of Safety & Learning
- Email address
- [email protected]
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