Job summary
- Main area
- Records Management Officer
- Grade
- Band 5
- Contract
- 12 months (Fixed term / secondment for 12 months until 29th November 2026 to cover Sabbatical Leave)
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 028-AC246-1025
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- To be confirmed on appointment
- Town
- Cardiff / Wrexham / Swansea
- Salary
- £31,516 - £38,364 per annum
- Salary period
- Yearly
- Closing
- 12/10/2025 23:59
Employer heading

Records Management Officer - INTERNAL TO NHS WALES
Band 5
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM
STAFF CURRENTLY EMPLOYED BY NHS WALES.
Fixed term / secondment for 12 months until 29th November 2026 to cover Sabbatical Leave.
An exciting opportunity has arisen to join a dynamic and rapidly growing team as a Records Management Officer within the Integrated Governance Division based in the Nursing, Quality and Integrated Governance (NQIG) Directorate.
The NQIG Directorate brings together three key divisions: Nursing and Quality, Integrated Governance, and the National Safeguarding Service. Our shared mission is to enhance quality and capability across public health services in Wales. We do this by engaging with, enabling, and empowering those we work with and serve, helping to build a healthier future for all.
The Integrated Governance Division supports the delivery of robust assurance to the Board, its committees, and the Executive Team, ensuring that the organisation is doing the right things, in the right way, for the right people.
Main duties of the job
The role of Records Management Officer within Public Health Wales is diverse and requires an individual with excellent time management skills and the ability to prioritise tasks, based on urgency and the impact of those tasks on the rest of the organisation.
The Records Management Officer must also be people focused. Many staff are still in the early stages of this transition and are continuing to embed this solution into BAU practices, so the successful candidate will be able to identify training and support needs, through conversations with stakeholders.
The role includes (but is not limited to):
• Supporting all directorates across the organisation with the development of their SharePoint Online based document stores.
• Supporting the organisation with the transition from using folder-based records management, to Metadata and filtering.
• Managing SharePoint Permissions on behalf of all directorates.
• Managing the Staff Records Leavers process.
• Delivering End User and Super User training to all levels of staff, as required.
• Developing further training packages as the SharePoint Online functions change and evolve.
• Supporting with general retention and destruction questions and queries.
Working for our organisation
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
This is a hybrid role working in a flexible manner but predominantly working from home. However, meeting attendance will be expected at Public Health Wales sites on a regular basis.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For further information about the vacancy please see the job description and personal specification attached.
Please note that all interviews will be held in person and will take place in our Cardiff office.
Person specification
Qualifications
Essential criteria
- • NVQ Level 4, Degree or equivalent level of experience.
Desirable criteria
- • Advanced ECDL.
Experience
Essential criteria
- • Experience of communicating with all levels of professional staff and the public.
- • Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- • Experience of operating Microsoft Office Suite, with particular competence using SharePoint Online.
- • Experience of producing management information reports.
- • Experience of project implementation and monitoring ongoing projects.
- • Experience of managing finance systems e.g. ordering, budget monitoring.
- • Experience of managing, maintaining and developing systems and procedures.
- • Experience of implementing administrative policies and procedures.
- • Experience of applying project management methodologies.
Desirable criteria
- • Experience of monitoring performance indicators.
- • Experience of formal minute taking.
- • Working in an NHS environment.
Skills
Essential criteria
- • Ability to work on own initiative and manage own workload.
- • Able to organise multi-disciplinary meetings and events.
- • Excellent management and communication skills and knowledge.
- • Analysing information from numerous sources.
- • Advanced IT/keyboard Skills.
- • Able to delegate responsibility and tasks to ensure delivery to agreed objectives.
Desirable criteria
- • Ability to speak Welsh / willingness to learn.
Knowledge
Essential criteria
- • Good knowledge of MS Office Suite, particularly SharePoint Online.
- • Thorough understanding of administrative procedures.
- • Thorough understanding of programme office functions.
- • Knowledge of filing/data systems including Records Management.
Desirable criteria
- • Knowledge and understanding of Public Health Wales.
- • Microsoft Project.
Personal Attributes
Essential criteria
- • Work to deadlines and under pressure.
- • Ability to work as part of a team.
- • Work on own initiative.
- • Good time-keeping.
- • Respect confidentiality.
- • Willingness to learn and develop skills.
- • Flexible approach to work to meet the needs of the service.
Desirable criteria
- • Continuing Professional Development.
Other
Essential criteria
- • Willingness and ability to travel.
Desirable criteria
- • Ability to carry resources.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Katie Donelon
- Job title
- Head of Records Management
- Email address
- [email protected]
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