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Job summary

Main area
Unison Branch Case Worker
Grade
Band 5
Contract
Fixed term: 12 months (from the start date to meet needs of service)
Hours
  • Full time
  • Flexible working
37.5 hours per week (working pattern can be negotiated)
Job ref
001-AC226-0626
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
Multi sites
Town
Llandough,
Salary
£32,557 - £39,631 per annum
Salary period
Yearly
Closing
06/07/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Case Worker

Band 5

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.


 

Job overview

This post is fixed term/secondment for 12 months from start date to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post holder is responsible for delivering high‑quality union member representation, collective organising, and employer engagement across the core employer-Cardiff and Vale Health Board, private, voluntary, and independent health, and social care providers within Cardiff & Vale.

 The role supports the development of effective workplace structures, promotes UNISON membership, negotiates improvements in employment conditions, and ensures compliance with branch governance, employment law, and data protection requirements.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The postholder provides comprehensive workplace representation and organisational support to UNISON members, particularly within relevant sectors. The role involves advising and supporting members on workplace issues, leading recruitment and steward development, and negotiating with employers on pay, conditions, health and safety, and organisational change. Working closely with branch colleagues and regional staff, the postholder helps strengthen union presence, develop effective bargaining structures, and improve employment practices. Responsibilities also include delivering workplace campaigns, maintaining legal and policy knowledge, coordinating steward training and mentoring, ensuring accurate and GDPR‑compliant records, contributing to branch strategy and reporting, and undertaking additional duties to support the objectives of the Cardiff & Vale Health Branch of UNISON.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Knowledge and Skills

Essential criteria
  • Achieved grades in relevant area of study/Years of experience in relevant field
  • Ability to motivate, support, and lead workplace stewards and members.
  • Evidence of advice‑giving or casework experience.
Desirable criteria
  • Education or training within a trade union context (e.g., Steward, Health & Safety).
  • Knowledge of employment law, grievance/disciplinary processes, equalities legislation, or HR procedures.

Experience

Essential criteria
  • Demonstrable experience of building effective working relationships with stakeholders.
  • Experience working with conflicting priorities.
  • Experience in recruitment, campaigning, or membership engagement.
Desirable criteria
  • Experience contributing to or undertaking collective bargaining.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Dawn Ward
Job title
Branch Secretary
Email address
[email protected]
Telephone number
07949623131
Additional information

If you would like to find out more about the  role please get in touch. 

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